Yoummday Bulgaria
Company overview
Why work at Yoummday?
Transparency
A good team is everything! It’s important to us that everyone is informed about the activities of others, knows the relationships and dependencies throughout our structure and has an understanding of the big picture.
Start-up family
You’ll discover how a small team creates something big and meaningful. We support each other as a family and achieve our successes together.
Development
With us, you’ll be able to boldly unleash your ideas, define your career path and actively participate in designing the future of Yoummday.
Technology
In the development and improvement of our platform, we rely on high quality, accurate judgment for the best and sustainable solutions, apply innovative new technologies and set realistic goals.
Business card
Yoummday comes from You made my day . This is what we do!
Yoummday is an absolute innovator in customer service. We are specialists in the field of telecommunications and bring a passion for modern and flexible solutions, such as our in-house developed platform, which is a complete solution for creating and managing contact centers in a virtual environment.
Activity
Product and outsourcing company and others - virtual contact center management
Sector
Product Software Company - Virtual Contact Centre Management Platform
Central Office
Munich, Germany
Year of establishment:
2016
Employees worldwide
500 +
Established in Bulgaria
2018
Employees in Bulgaria:
40
Offices in Bulgaria
Sofia
IT Employees in Bulgaria
11
Tech stack
Technologies/programming languages used by the company:
PHP 
MySQL 
Linux 
JavaScript frameworks 
ECMA script 
Git/Github How we work
Annual leave
25 days annual leave.
Work from home
Hybrid working model.
Flexible Working Hours
Negotiable.
Team
Employee publications
Yoummday – the specialist for work_home solutions – Acquires ICON Communication Centres To Expand Its BPO Marketplace Platform
Video content
Yoummday Explained - 2023
Yoummday So Funktioniert's
What others say about us
Yoummday-Gründer Klaus Harisch im OMR Podcast
Diese Episode des OMR Podcasts steigt ganz tief hinab in die Geschichte der digitalen Disruption made in Germany
Working for Umdei means..
"The most important thing about Yumday is the great team. Here everyone takes responsibility and gets the opportunity for personal development."
yoummday - the specialist for work@home solutions - Acquires ICON Communication Centres To Expand Its BPO Marketplace Platform
Munich’s Yoummday lands €30 million to bring new work models into the world of customer services
Benefits
Health and insurance
Additional health insurance with dental treatment included
Entertainment and discounts
Parties and teambuilding
Monthly sports card
Free breakfast/lunch
Professional Development
Certification courses
In-house training
Tickets for conferences and seminars
Other
Mobile phone/ mobile phone plan
Food vouchers
Extra insights
Key company services/products:
A fully in-house developed platform covering all contact center activities and functions:
- integrated resource planning system
- integrated telephony
- integrated monitoring and quality management system
- integrated database with access to freelance agents worldwide
What we believe:
Innovation
We know how to challenge ourselves, take risks and think outside the box. We look for creative and flexible solutions and improvements in all areas of the business.
Trust
We believe in our employees, talent and partners! We value and protect the trust of our customers!
Courage
We are bold in our plans and actions! We are not afraid to forge new paths, and to make mistakes and learn from them!
Persistence
We only pursue goals that are socially, environmentally and economically sustainable.
Authenticity
We accept people as they are. We value, protect and promote individuality!
Pleasure
We believe that work should be enjoyable for both parties and we strive to make our partnership with us rewarding for our clients.
Additional information:
Since 2016, we have been a leading expert in technology development and innovation, as well as in finding, engaging and motivating top talent.
Yoummday is revolutionizing the call center industry by offering a SaaS solution that allows our clients to create, structure and manage their own virtual contact center.
At the same time, our platform provides easy access to qualified agents from around the world who specialize in all areas of the business - our valuable talent.
Follow us on social media:
Some of our customers
Contacts
Location
gr. Sofiya, 1715, bul. Aleksandur Malinov, 85, etazh 7
Sofia 
Hybrid
