
TTEC Bulgaria
Company overview
TTEC is a leading global technology and services outsourcing company. Founded in 1982, the company has talent, technology and customer commitment behind its name.
Activity
Outsourcing company
Sector
Outsourcing
Central Office
Colorado, United States of America
Year of establishment:
1982
Employees worldwide
50 000 +
Established in Bulgaria
2004
Employees in Bulgaria:
800
Offices in Bulgaria
Sofia, Plovdiv
IT Employees in Bulgaria
10-15
How we work
Annual leave
20 days paid annual leave.
Work from home
At the moment we are all working from home.
Flexible Working Hours
We don't have one, contractually relative to the project.
Benefits
Health and insurance
Additional health insurance with dental treatment included
Entertainment and discounts
Parties and teambuilding
Monthly sports card
Participation in sports tournaments (with company team)
Massages in the office
Games room
Employee discount programme at various retail outlets
Professional Development
Certification courses
In-house training
Coaching/mentoring program
Other
Food vouchers
Extra insights
The company's key products and services are:
Automation and AI, CX Analytics, CX Strategy & Digital Consulting, Customer Care, Back Office support, CX for Startups
What we believe in:
- We act like leaders
- We do the right thing
- We strive for the extraordinary
- We strive to get understanding right
- We work as one
- We live with passion
Additional Information:
In 2019, TTEC won "Best Near Shore Team" from the Global Sourcing Association Awards.
In the past year, TTEC has also been awarded the "Outsourcing company Award" for 2019;
TeleTech Community Foundation - a foundation created internally within the company that enables any TTEC employee to support a cause of their choice. The main focus of the foundation is the support in the form of donations of funds or equipment to various schools, educational centers, and support centers for children and people with limited abilities of all kinds;
Tuition Reimbursement Program and Certification Program - a program to reimburse the cost of additional training.
Contacts
Location
Business Park, Mladost 4, sgrada 3 – Sofia
bul. Dunav 5, Business Center Royal City – Plovdiv