
TELUS International Europe Bulgaria
Company overview
TELUS International Europe is an innovator that creates, builds and delivers next generation digital solutions to a range of global customer service brands. We care about the customer experience in over 50 languages.
With a team of more than 3,500 people positioned in three offices in Sofia and Plovdiv, the company is the largest outsourcing employer in Bulgaria. Globally, we reach almost 50,000 employees positioned in various locations around the world including Canada, the US, Europe, Central America, the Philippines and the UK.
We cater to our clients’ end users through various communication channels such as chat, email, phone call and social media. The projects that are serviced with us are in the areas of fast growing technology, financial services, fintech, gaming industry, tourism and healthcare.
We invest in the career development of our colleagues by providing a wide range of training related to social skills development, leadership, IT, analytical skills and much more. .. TELUS International Europe provides its employees with some of the most modern and comfortable working spaces in the country, as well as over 40 additional benefits such as supplementary health insurance, fitness, yoga, psychologist, free public transport card, and more. These are just some of the things that make us “the company of happy people.”
Activity
Outsourcing company
Sector
Outsourcing
Central Office
Canada, Vancouver
Year of establishment:
1990
Employees worldwide
50 000
Established in Bulgaria
2004
Employees in Bulgaria:
3 600
Offices in Bulgaria
Sofia, Plovdiv
IT Employees in Bulgaria
To be calculated
Tech stack
Technologies/programming languages we use:
Benefits
Health and insurance
Additional health insurance
Entertainment and discounts
Parties and teambuilding
Professional fitness in the office
Monthly sports card
Sports activities on site at the office
Participation in sports tournaments (with company team)
Massages in the office
Games room
Employee discount programme at various retail outlets
Professional Development
Certification courses
In-house training
Tickets for conferences and seminars
Coaching/mentoring programme
Other
Food vouchers
Flexible working hours
Transport costs
Referral program
Extra insights
The company's key products and services are:
Game/player support, Customer support, Technical support (soon IT support)
What we believe in:
We have a passion for growth. We have the courage to innovate. We welcome change and initiate opportunities. We believe in teamwork.
Additional Information:
We strive to do everything possible to make the people who work among us feel lasting and sustainable happiness. In this way, we are immediately able to make sure that our customers are happy too. Introducing #TheFeelGoodCompany!
TELUS International Europe provides its employees with some of the most modern and comfortable workspaces in the country, as well as over 40 additional benefits such as fitness, yoga, psychologist, additional health insurance, massages in the offices and more. These are just a few of the things that help all coworkers feel #happyhere.
Contacts
Location
Sofia, ul. Alabin 1, TELUS Tower
Sofia, bul. Bulgaria 69, Manastirski livadi, Infinity Tower
Plovdiv, bul. Asenovgradsko shose 4B