Sixty K Plc – International Contacts Centres (60K)
Company overview
60K is the largest independent outsourcing company in the Balkans. Founded in May 2008 to provide a compelling alternative to standard outsourcing companies and contact centers. We provide a wide range of high quality solutions tailored to the needs of our clients, helping them grow. The 60K story is proof that when we work as a team, anything is achievable.
Activity
Outsourcing company
Sector
BPO
Central Office
Sofia, Bulgaria
Year of establishment:
2008
Employees worldwide
1500
Established in Bulgaria
2008
Employees in Bulgaria:
1500
Offices in Bulgaria
Sofia, Plovdiv
IT Employees in Bulgaria
55
Tech stack
Technologies / programming languages we use:
Java 8 
HTML/XHTML/HTML5 
PHP 
MySQL 
XML 
JSON 
Angular 
Node.js 
Less 
JavaScript How we work
Annual leave
As your length of service in 60K increases, so will the number of additional paid holidays, with each additional year you will be entitled to one additional day, up to a maximum of 5 additional days.
Work from home
-
Flexible Working Hours
-
Benefits
Health and insurance
Additional health insurance with dental treatment included
Entertainment and discounts
Parties and teambuilding
On-site sports activities in the office
Games room
Employee discount programme at various retail outlets
Food vouchers
Beauty salon (free treatments per month for employees located in Sofia)
Other
Refural bonuses
Holiday Compliment Cards
Free Psychological Support Line (Employee Assistance Program)
Modern office building and workspace with free parking available to employees
Access to outdoor sports facilities and dance classes with 60K partners
Extra insights
Key company services/products: (up to 700 characters)
Customer Service - Customers are vital and making it easy for them to contact the company is of utmost importance.
Outbound Sales/Prospect Generation - The goal is to build a mutually beneficial advertising environment that drives the appropriate winning model with the ultimate goal of providing increased revenue for the client.
Technical Support - Based in Bulgaria, 60K has access to an unprecedented pool of IT talent and provides tier 1,2 and 3 support to our clients covering topics from MS Office, to custom software and hardware.
Back Office - With back office processes, accuracy of work becomes paramount if the client is to realise the commercial benefits of outsourcing.
What we believe in:
- People are our business
- We embrace and encourage diversity and value our employees and their individuality and professionalism.
- We believe that by providing a pleasant work environment, friendly atmosphere, training and development opportunities, we stimulate and motivate them to perform at the highest level and provide world class service to our customers and their end users.
Further information:
Part of our awards:
Stevie Awards 2018:
- Silver for Contact Center of the Year (Over 100 Seats)
- Silver for Front-Line Customer Service Team of the Year
- Bronze for Customer Service Outsourcing Provider of the Year
- Bronze for Customer Service Department of the Year
Employer Branding Awards 2018:
- First Place for Employer branding PR Campaign
GSA Awards Top Performer 2018:
- Global Sourcing Association (GSA) UK Top Performer
CEO Magazine 2017:
- Mr. Johnathan Gladwish - CEO, 60K - European Outsourcing CEO by European CEO Magazine
Top 50 Companies for Customer Service 2017:
- 60K was recognized as one of the Top 50 companies with our Zumba and Thomas Cook Project
Contacts
Location
1839, Sofia, Bulgaria, bul. Botevgradsko shose 264, Biznes sgrada YUng 3, et. 7;
4017, Plovdiv, Bulgaria, ul. Lev Tolstoy 6, Biznes sgrada Lime Tree, et. 2
