
Shopmetrics Bulgaria
Company overview
Global cloud-based platform as a service provider for quality of service and customer experience management. We provide a full suite of tools and services that help organizations achieve service excellence through continuous improvement.
Activity
Product company
Industry
Information Technology
Headquarters
Sylvania, Ohio, United States
Year of establishment:
2004
Employees worldwide
100+
Established in Bulgaria
2007
Employees in Bulgaria:
75
Offices in Bulgaria
Varna
IT Employees in Bulgaria
~ 40
Tech stack
Technologies / programming languages we use:
How we work
Annual leave
20 days annual leave.
Remote work
If necessary, it can be discussed with the immediate supervisor.
Flexible working hours
If necessary, it can be discussed with the immediate supervisor.
Benefits
Healthcare and insurance
Additional health insurance with dental treatment included
Supplementary pension insurance
Entertainment and discounts
Parties and team building
Monthly sports card
Extra insights
Key services/products of the company:
- Mystery Shopping Software
- Market Research and Audits
- Customer Analytics
- Shopper Portals
- Action Management
- Performance Measurement Tools
Additional information:
A rapidly growing IT company that develops innovative solutions working in the areas of data collection and analysis and customer service improvement. The company has offices in North America, Europe and Asia. They employ over 100 engineers and specialists.