
Merkle Bulgaria

Company overview
Why work at Merkle Bulgaria ?
- We are a company with traditions, which does not make us boring, on the contrary, we are more like a start-up with 15 years of history. We have 400 eCommerce sites behind us and we keep going because the sector itself does not let us get bored.
- We help and support each other. You’ll find excellent specialists who don’t mind sharing know-how, you’ll exchange ideas, you’ll have room to express yourself but also the opportunity to ask for advice or help.
- We invest in people and their career development. We advise and support our colleagues as they grow from Junior Engineer to Regular, Senior or if they decide to retrain – the sky is the limit.
- Ценим баланса между работа и личен живот. Нашите колеги имат възможност да следват хибриден модел на работа, комбинирайки дни в офиса и у дома. Провеждаме различни wellness инициативи и предлагаме допълнителни почивни дни, посветени на менталното здраве и времето със семейството.
- One of the values we share at Merkle is lifelong learning. In line with our core business, we continue to innovate in training to increase the impact of our proven best practices. We use modern technology solutions such as established names among training platforms (Udemy, Precipio) as well as an AI-based interactive online platform enabling real-time business simulations.
- Good communication, giving constructive feedback, leadership skills are important to us, so we encourage internal projects and meetings to exchange knowledge and experience.
- Last but not least – the company environment is dynamic, you won’t wait to see the result of your work for months, you will see it ‘live’ on the same day or in 2 weeks at the latest.
Business card
Merkle is a global leader in user experience technology. The company has a 30 year history and is part of the dentsu group. Merkle focuses on delivering e-commerce services in a way that allows them to reach all their users with a personalized message. Some of the company’s strategic partners on its journey to hyper-personalization include Salesforce, Adobe, Google, Amazon Web Services and PEGA. The company is a business partner to most Fortune 1000 companies.
Domestically, Merkle brings together the Isobar Commerce and Live Area teams, where more than 250 e-Commerce professionals work with end-to-end eCommerce solutions for global customers, using platforms such as Salesforce Commerce Cloud and Adobe Commerce. The company has over 400 transactional sites in its portfolio, which are in more than 60 countries located on 6 continents. Long-standing clients include adidas, ASDA George, Clarins, Shiseido, Walt Disney and many more.
Activities
IT consulting / eCommerce, Software systems implementation
Sector
Information Technology
Central Office
London, UK
Year of establishment:
1990
Employees worldwide
14 000
Established in Bulgaria
2008
Employees in Bulgaria:
250+
Offices in Bulgaria
Sofia, Plovdiv
IT Employees in Bulgaria
230
Tech stack
Development:


How we work
Annual leave
Merkle Bulgaria offers 25 days paid annual leave to its employees.
3 separate Wellness days during the year. Days when we can get away from the computer and take a well-deserved break.
If we have used all 25 days of our annual paid leave by the end of November in a given year, we also get the days between Christmas and New Year added to our annual paid leave.
Work from home
We follow a hybrid model - Merkle Bulgaria employees can choose to work entirely from home, combine with coming to the office or be entirely from the office.
Flexible Working Hours
Partially flexible. We start between 8:00 and 10:00, finish between 17:00 and 19:00.
Employee publications
Video content
Merkle | Powering the Experience Economy
Take your Customer Experience to the Next Level with Salesforce and Merkle
Merkle | The Customer Experience Company
Awards
What others say about us

8 questions | Nikolay Stanoev, QA Architect
What motivates IT professionals to be the driving force of the industry, do they support homeoffice, how are technological developments changing their work?

IT leaders in Bulgaria: Vladimir Vidinliev, Merkle Bulgaria
The balance between technical knowledge and leadership skills is crucial for a successful manager, says Vladimir

Merkle: Over 90% of our trainees stay with us
This year the company is organising a larger internship programme, which includes an academy. More about it tell Sava Sertov and Miglena Palakarcheva

Women in IT: Gergana Valova - QA Team Lead at Merkle
In professional life, it's all about your technical and communication skills, says Gergana

Merkle opened an office in Plovdiv
Bulgaria will be at the centre of the company's growth, says Stefan Stoyanovski, Growth Manager, Merkle

Merkle - a new ambitious e-commerce company enters the Bulgarian market with the help of the tandem Isobar Commerce and LiveArea
Benefits
Health and insurance
Additional health insurance with dental treatment included
Life/permanent disability insurance
Entertainment and discounts
Parties and teambuilding
Partial coverage of a monthly sports card
Participation in sports tournaments with company team
Massages in the office
Library and games room
Employee discount program at various outlets
Professional Development
Certification courses
In-house training
Tickets for conferences and seminars
Individual career development plan
Other
Food vouchers
Free parking for all employees
Extra insights
The company's key products and services are:
Merkle offers comprehensive e-commerce solutions that build on the core platforms in our portfolio - Salesforce Commerce Cloud and Adobe Commerce. The company's specialists have the global expertise, experience and desire to make the best decisions for our clients' ecommerce businesses.
В последните няколко години Merkle активно разширява броя на местните практики, свързани с цялостното потребителнско изживяване онлайн. Това включва SEO екип, Data Engineers, както и експерти по активиране на потребителското преживяване. За вътрешните нужди и организация на бизнеса се грижи разрастващ се PMO екип.
Contacts
Location
Sofia, 69 Bulgariya boul.,19 floor, Infinity Tower A
Plovdiv, 187 "Shesti septemvri" boul., 3th floor