
KBC Global Services Bulgaria

Company overview
Why work at KBC Global Services?
- We work in a dynamic and innovative environment, making our mark on the financial solutions used by over 12 million clients across Europe.
- We rely on a variety of technologies, from time-tested to innovative ones.
- Innovation and creativity hold a special place in everything we do. We are always ready for new ideas and suggestions, and we are an engine of change.
- With us, everyone has the opportunity to develop. We support changing positions and encourage seeking new challenges.
- We invest heavily in a comprehensive training program and a variety of qualification and retraining courses.
Business card:
KBC Global Services is the process engine of KBC Group, a leading banking and insurance group with more than 41,000 talented employees serving more than 12 million customers across Europe.
Our Bulgarian branch was established in 2019 to provide back-office services to banking and insurance companies within the KBC Group in various areas, including day-to-day banking, credit and financial operations, anti-money laundering, insurance, payment services, securities trading and more.
Since 2021, we have been supporting KBC Group’s digital transformation by providing software development, artificial intelligence, quality control and other IT solutions, working on a wide range of projects combining classical information technology with digital banking. Our IT teams work according to the so-called Scaled Agile (SAFe) methodology for managing technology projects, combining the efforts of software engineers, scrum masters, functional analysts, programmers and other specialists.
Activity
Outsourcing company, IT consulting, Implementation of software systems
Sector
Financial and insurance sector
Central Office
Belgium
Year of establishment:
2011
Employees worldwide
41 000
Established in Bulgaria
2019
Employees in Bulgaria:
1200+
Offices in Bulgaria
Varna, Sofia
IT Employees in Bulgaria
550+
Tech stack
Technologies/programming languages we use:





How we work
Annual leave
25 days paid annual leave.
Hybrid model
Balance between working in the office and from home.
Flexible Working Hours
The company provides opportunities for flexible working hours.
Employee testimonials
Petar Iliev
Release Train Engineer
“KBC Global Services is one of these really rare types of companies where you are exposed at the same time to the scale of a multinational bank-insurance institution while working in Lean & Agile ways together with young, ambitious & enthusiastic colleagues on next - level digital products for Banking & Insurance. What really makes me proud being part of the company is its innovation riptide where everyone’s idea is welcome and could become the next great solution we are working on and delivering to our customers.“
Lilia Ruseva
Functional Analyst
„Being part of KBC Global Services gives me the opportunity to join a team with positive attitude, eager to share knowledge while meeting the highest professional standards.
We are sharing values and corporate culture that provides trendsetting solutions leading to a better customer experience.”
Krasimir Petrov
Process Manager
“What I like the most about being part of KBC Global Services is the mix of great working atmosphere and interesting projects, in which the collaboration, positive attitude and curiosity are the keys to success of the teams in which business and IT are working together during the whole development lifecycle. In order to achieve this, we are receiving all the methodological support, tools and techniques needed to develop high-quality digital solutions and our own skillset at the same time and with one main goal – happy customers and better society!”
Asen Kocev
Functional Analyst
“The most exciting things when I started working in KBC Global Services in Varna were firstly, the great team with all the individuals who are so professional, friendly and bright personalities, so I instantly felt like working with them for years. Secondly, the project I’m involved exposes the cutting edge of the technology and the future not only in the financial sector but all everyday activities of a usual person. The environment in KBC Digital Development Center is so positive and productive, and this gives every employee a sense of high value of himself and the company.”
Video content
Emil Raychev - Information Security Officer at KBC Global Services
Karina Katsarska - IT Helpdesk Agent at KBC Global Services
Georgi Atanasov - IT Team Manager at KBC Global Services
What others say about us

Todor Petkov, KBC Global Services: our team in the country will surpass 1000 specialists by the end of next year

Todor Petkov: In the new KBC Center for Digital Technologies we will work entirely on Scaled Agile methodology

Cloud computing, mainframe and AI: KBC Group builds successful financial solutions in the age of digital banking

Skills over education
Ilina Miteva, Talent Acquisition Lead at KBC Global Services, on the qualities that the ideal candidate for a job in the company should possess

KBC Group opens Digital Technology Centre in Varna
The Belgian financial group KBC took a strategic decision

Todor Petkov, KBC Digital Development Center: success lies in constant and tireless investment in people

KBC Group opens Digital Technology Centre
The centre will be among the pioneers implementing the Scaled Agile Framework

About the challenges and philosophy of a SCRUM Master with Galina Vassileva from KBC Digital Development Center

Zahary Barbov: In 2022 we will launch two internship programs at the KBC Digital Technology Center

Shared by KBC Group: customer-centric fintech innovation in the banking and insurance sector

Denitsa Dacheva, KBC Global Services: we work in an environment of understanding and show appreciation to our talents

On internal rotations and career development, or how KBC retains employees and maps their future together
Benefits
Health and insurance
Additional health insurance including dental services
Supplementary pension insurance
Entertainment and discounts
Parties and teambuilding
Monthly sports card
Games room
Employee discount programme at various retail outlets
Professional Development
Certification courses
In-house training
Tickets for conferences and seminars
Coaching/mentoring programme
Individual career development plan
Other
Food vouchers
Awards
Additional information
The company's key products and services are:
Development, testing, support of digital solutions and applications.
Additional information:
Part of our community are both experts with years of experience and recent graduates talented professionals from various fields who are results-oriented and are permanently committed to the success of our company.
Our business culture encompasses the following core values:
- Productivity: we deliver what we promise
- Enthusiasm: we encourage the creativity and talent of every employee
- Accountability: we take personal responsibility to our customers, colleagues, shareholders and communities
- Responsiveness: we respond with willingness and understanding to the suggestions, influences, calls and efforts of our colleagues, management and customers
- Adaptability: we embrace diversity within our teams and among our customers in different key markets and act accordingly.
- : we add value by working together to implement innovations for the benefit of our entire group and society.
The foundations of this culture are our three core values: respect, responsiveness and results orientation.
- Respect: we treat people as equals, we value them for what they do and who they are, we trust them
- Responsiveness: we respond readily and understandingly to new suggestions and appreciate effort
- Result orientation: we deliver what we promise, achieve objectives and complete tasks in line with required time, cost and quality targets
At KBC Global Services, we are building an international integrated team that brings together the unique talents and perspectives of each member. Choose us if you're looking for a job that works for your stability, your safety, your schedule, your preferences, or simply works for you. We are one of the fastest growing top employers in the country. Striving to build a culture where personal and professional development are at the forefront as drivers for sustainable business growth, our company gives everyone the opportunity to learn new skills by changing positions or taking on new challenges.
If you are interested in joining our team, take a look at our vacancies. Feel free to contact us for more information. We'll be happy to answer your questions and may be able to offer you a job that's right for you!
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Contacts
Location
Varna, bul. "Slivnitsa" 201
Sofia, bul. Aleksandur Malinov 40, fl.1