Project Quality Customer Interface

Enabling a software-defined, electrified future. 

Visteon is a technology company that develops and builds innovative digital cockpit and electrification products at the leading edge of the mobility revolution. Founded in 2000, Visteon brings decades of automotive intelligence combined with Silicon Valley speed to apply global insights that help transform the software-defined vehicle of the future for many of the world’s largest OEMs. The company employs 10,000 employees in 18 countries around the globe. To know more about us, click here.

Mission of the Role:

• Customer point of contact for Quality during product development.
• Provides an independent oversight of all the quality activities performed by the engineering disciplines.
• Escalate to management non-conformances and ensure that they are followed and resolved within the product development organization.

Key Objectives of this Role: 

• Act as Liaison between Customer Quality Representatives and Visteon cross-functional teams, supporting Customer reporting needs and driving Customer Specific requirements compliance based on APQP (Advanced Product Quality Planning) processes and ASPICE standards.
• Planned and supported customer project assessment/ audits.
• Input to project-specific, project management, and development strategies.
• Ensure the Project Quality of work products and processes.
• Co-develops customer targets for new programs.
• Translate Customer Quality Requirements to the project team.
• Ensure past problem History/Lessons Learned are available.
• Oversight of APQP by Plant AME (Advanced Manufacturing Engineer)/ Quality and CE (Change Engineer).
• Oversight of the SCIF (Special Characteristics Identification Form) process.
• Oversight of the Project management process implementation.
• Attends Program Core Team meeting.
• Compile and update a Quality Status Report per project, monthly.
• Present this report in a monthly “quality-focused” program core team.
• Manage Project Quality Assurance related RIOs (Risk Issues Opportunities) accordingly.

Key Performance Indicators:

• Customer Deliverables submission on time.
• ASPICE Overall Project Compliance [VPAT% – Visteon Process Appraisal Tool].
• 100% of Lessons Learned implemented/assessed for new projects.

Key Year One Deliverables:

• ASPICE compliance of the allocated projects to at least CL2 (Compliance Level 2).
• Effective escalations of identified NCs (Non – Non-conformities).

Qualification, Experience, and Skills:  

• Qualifications:
  • Degree in Quality Management with Software or Electrical background, or other relevant experience.
  • Automotive SPICE – preferably a certified assessor.
• Experience:
  • Good understanding of IATF 16949 or at least 4 years in the automotive industry.
• Skills:
  • Understanding of SDLC and SQA (Software Development Life Cycle and Software Quality Assurance ).
  • Excellent verbal and written communication skills to effectively collaborate with cross-functional teams and stakeholders.
  • Fluent English verbal and written communication skills.
  • Ability to lead and drive continuous improvement initiatives within the organization to maintain process and product compliance.
  • Experience with Jira and Confluence.
  • Conduction of internal audits and assessments.

Key Behaviors: 

• Team Spirit.
• Problem-Solving.
• Critical Thinking.
• Result Orientation.

Reporting Structure: Reports to the Manager, Project Quality Customer Interface, located in Sofia, Bulgaria.

Visteon Culture: If you thrive in a fast-paced, organizational culture that requires agility, adaptability, and a growth mindset from its employees to thrive and stay ahead of the curve Visteon is the place. We value high performance and a drive for results. Innovation, risk-taking, and continuous learning help us keep up with the ever-changing landscape of our industry and be Market leaders. At Visteon, you can be more.

Competitive Compensation and Benefits

• Possibilities for career development in an international company.
• Professional development based on up-to-date training opportunities and expertise.
• 25 days paid annual leave.
• Additional health insurance and life insurance.
• Competitive remuneration package with a pool of benefits and incentive schemes in place.
• Open and friendly working atmosphere.
• Social activities.

Only short-listed applicants will be contacted.