Senior AI Software Engineer

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

About the role

UKG is a leader in the HCM space, and is at the forefront of artificial intelligence innovation, dedicated to developing cutting-edge generative AI solutions that transform the HR / HCM industry and enhance user experiences. We are seeking a talented and motivated AI Engineers to join our dynamic team and contribute to the development of next-generation AI/GenAI based products and solutions. This role will provide you with the opportunity to work on cutting-edge SaaS technologies and impactful projects that are used by enterprises and users worldwide. As a Senior Software Engineer, you will be involved in the design, development, testing, deployment, and maintenance of software solutions. You will work in a collaborative environment, contributing to the technical foundation behind our flagship products and services.

Responsibilities:

• Software Development: Write clean, maintainable, and efficient code or various software applications and systems.

• GenAI Product Development: Participate in the entire AI development lifecycle, including data collection, preprocessing, model training, evaluation, and deployment.Assist in researching and experimenting with state-of-the-art generative AI techniques to improve model performance and capabilities.

• Technical Leadership: Contribute to the design, development, and deployment of complex software applications and systems, ensuring they meet high standards of quality and performance.

• Project Management: Manage execution and delivery of features and projects, negotiating project priorities and deadlines, ensuring successful and timely completion, with quality.

• Architectural Design: Participate in design reviews with peers and stakeholders and in the architectural design of new features and systems, ensuring scalability, reliability, and maintainability.

• Code Review: Diligent about reviewing code developed by other developers, provide feedback and maintain a high bar of technical excellence to ensure code is adhering to industry standard best practices like coding guidelines, elegant, efficient and maintainable code, with observability built from ground up, unit tests etc.

• Testing: Build testable software, define tests, participate in the testing process, automate tests using, tools (e.g.,NUnit, Selenium) and Design Patterns leveraging the test automation pyramid as the guide.

• Service Health and Quality: Maintain the health and quality of services and incidents, proactively identifying and resolving issues. Utilize service health indicators and telemetry for action providing recommendations to optimize performance. Conduct thorough root cause analysis and drive the implementation of measures to prevent future recurrences.

• Dev Ops Model: Understanding of working in a DevOps Model.  Taking ownership from working with product management on requirements to design, develop, test, deploy and maintain the software in production.

• Documentation: Properly document new features, enhancements or fixes to the product, contributing to training materials.

Minimum Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.

• 4+ years of professional software development experience.

• Deep expertise as developer using Python, FastAPI, PyTest, Celery, and other Python frameworks.

• Extensive experience with software development practices and design patterns.

• Proficiency with version control systems like GitHub and bug/work tracking systems like JIRA.

• Understanding of cloud technologies and DevOps principles.

Preferred Qualifications:

• Experience with object-oriented programming, concurrency, design patterns, and REST APIs.

• Experience with CI/CD tooling such as Terraform and GitHub Actions.

• High level familiarity with AI/ML, GenAI, and MLOps concepts.

• Familiarity with frameworks like LangChain and LangGraph.

• Experience with SQL and NoSQL databases such as MongoDB or Postgres.

• Experience with testing tools such as PyTest, PyMock, xUnit, mocking frameworks, etc.

• Experience with GCP technologies such as VertexAI, BigQuery, GKE, GCS, DataFlow, and Kubeflow.

• Experience with Docker and Kubernetes.

• Experience with .net is a plus.

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world’s largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It’s this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com