Global Desktop Support Administrator

Tiebreak Solutions Ltd. is focused on providing advanced technological solutions for brokerages and financial institutions around the globe. We strive to build an easy yet powerful trading experience using desktops, web browsers, smartphones, and tablets, while reliably processing over a billion transactions per year.

Global Desktop Support Administrator

Are you an experienced Desktop support administrator looking for a place to realize your full potential? If you are an outgoing and motivated person that wants to work for a top international tech company, Tiebreak is the right place for you. Apply today to join our IT Team and enjoy working with amazing people, using the latest cloud and web technologies.

Responsibilities:

• Provide full support to all users globally to resolve all technical issues;

• Administer user accounts;

• Manage automatic deployment and update of software;

• Troubleshoot workstations related problems;

• GPO application and management;

• Software License management;

• File server support;

• Ensure proper work of the existing equipment and its upgrade;

• Maintain accurate process documentation;

• Perform periodic Knowledge transfer ;

• Provide primary training related to the proper use of the hardware and software of the company;

• Provide timely feedback on the tasks in progress.

• On-call (rotational) duty

Requirements:

• 3 + years of experience in troubleshooting infrastructure and end-users problems;

• Experience with hardware and software diagnostics and problem solving;

• Experience with Microsoft Intune and Azure;

• Excellent knowledge of Microsoft Operating Systems (Windows 11) and Office 365 suite;

• Good knowledge of MS Exchange and Microsoft 365 products (SharePoint, Exchange Admin Center);

• Good knowledge of Windows Server and Active Directory will be considered as an advantage;

• Experience with virtualization technologies will be considered as an advantage;

• Fluent English language;

• Ability to communicate effectively in prompt and professional manner;

• Ability to work under pressure;

• Team player, helpful and action- oriented person.

The company offers:

• Excellent remuneration package with periodical increases depending on your performance

• Supplemental Medical Insurance;

• Conferences and work-related certificates coverage;

• Opportunity to work with latest technologies;

• Free breakfast and beverages;

• Team buildings, company parties and happy Fridays;

• Lunch discounts;

• Open and friendly working atmosphere;

• Globalize yourself, as we are on four continents.

If you are interested in the position, please send us your CV in English.

Only short-listed candidates will be contacted. All applications will be treated with strict confidentiality.