SAP Technical Services Consultant

Diversity, Equity, and Inclusion

It is our duty to create and advance a diverse and inclusive company where all Taulians feel they are celebrated. All individuals are welcomed, free to express themselves and rewarded for showing up as authentically every day. By hiring women, people of color, individuals with disabilities, veterans, people of all sexual orientations and from underrepresented and marginalized communities, Taulia will revolutionize fintech.

About Taulia

Taulia is a fintech company that is part of the SAP group. More than 2 million businesses in over 150 countries collaborate on our network. Our customers include Airbus, AstraZeneca, and Nissan. We help them and their suppliers access cash when and where they need it most. Some of our customers have improved their working capital by more than $1 billion while making their supply chains more resilient and sustainable. For more information, please visit www.taulia.com

About the Job

We are seeking an exceptionally bright, multitasking and self-motivated individual to deliver high-quality technical service to our customers. As an SAP Technical Services Consultant, you will work directly with the Technical Support team and the Technical Account Managers to ensure all goals of the department are successfully achieved!

Responsibilities

• Helpdesk and/or service desk experience (3 years).
• Significant SAP support experience – FI-AP, FI-GL, MM, and ABAP.
• Strong debugging skills for SAP programs.
• Ability to mentor and train others as well as document procedures and processes.
• Experience working in a team-oriented, collaborative environment.
• Excellent communication skills.
• Great attitude and ability to work well with a team.
• Ability to communicate ideas in both technical and user-friendly language.
• Highly self-motivated and directed.
• Strong analytical, troubleshooting, and problem-solving skills.
• Strong written and oral communication skills.
• Strong listening and interpersonal skills.
• Able to effectively prioritize tasks in a high-pressure environment.

Skills, Knowledge and Experience required

• Experience in workflow solutions like ReadSoft, Open Text VIM, Dolphin/Serrala, etc.
• Previous work experience in a B2B or enterprise software environment.
• Experience/understanding of the P2P process is a huge plus.
• Exposure to SAP BASIS tasks such as SAP system upgrades, refreshes, EHP upgrades, support packs, and connectivity.
• SAP Implementation support experience is a plus.