AMS Service Delivery Specialist

Helping create the services culture of the future! This is the vision of Synergyc. And if you are ready to move on and build a career in a forward-looking company, then let’s meet!

What are we looking for?

• Provide Support to end-users and project teams for the multiple applications used in the company
• Assist Development and Project Teams during Software Development Release Cycle
• Coordinate Development of Enhancements, testing and requirements definition capturing
• Prepare test case scenarios if required for testing interfaces and support tickets
• Maintain all Interfaces designed for multiple platforms and collaborate with involved stakeholders
• Participate in Interface Releases and Testing Campaigns
• Prepare Knowledge Base articles and documents
• Collaborate with Infrastructure and Development Teams to analyze and identify root cause of a problem
• Maintain required knowledge within the team and train newcomers
• Make proposals and provide information to support decision making concerning the solution
• Develop solutions to a variety of problems of moderate and complexity scope

And if you meet the following criteria

• IIn-depth knowledge of database analysis, tests and programming (SAS, SQL, Ansible)
• Experience in the following environments: DEV, TU-D, EUC-DESIGN, EUC_TEST, PROD
• Experience with the following servers: Metadata, Compute, SPDS, Web
• Experience with SQL servers
• Good knowledge with Ansible scripts
• Fluent English

We Offer You:

• Home Office
• Additional health insurance
• Food vouchers
• Sport cards
• Transport allowance
• Referral bonus program
• Modern office with a stunning view
• Charity & volunteer activities
• Free drinks at the office