Insights Analyst

❗️IMPORTANT: This position is office based, our offices are located on 51, Blv. „Cherni Vrah“, Office „X“.

Sofia Stars is a fast-growing operational services company based in Sofia. We have 500 bright stars on board, developing our friendly culture and providing the best services for our clients. Our primary focus is Customer Support, KYC, Risk, and Anti-Fraud solutions for highly loaded online businesses.

✅ Requirements:

• A minimum of 5 years experience in a similar role;
• Excellent SQL and R or Python;
• Strong knowledge of statistical methods and machine learning techniques;
• Experience in presentation and knowledge sharing based on data findings;
• Proactive, results-driven, and hands-on approach toward problem solving;
• Excellent English communication skills.

✅ Responsibilities:

✔Data analysis and interpretation:

• Analyze large datasets to identify trends, patterns, and insights;
• Interpret complex data sets and present findings in a clear, concise manner.

✔Advanced analytics:

• Utilize statistical methods and machine learning techniques to perform predictive and prescriptive analyses;
• Develop and implement models to support business decisions.

✔Collaboration:

• Work closely with cross-functional teams including Product, designers and VIPs to understand business needs and provide data-driven solutions;
• Act as a liaison between the analytics team and other departments to ensure alignment on data initiatives.

✔Mentorship and training:

• Mentor junior data analysts and guide best practices in data analysis and reporting;
• Conduct training sessions to enhance data literacy across the organization.

✅ Why Sofia Stars?

✔️ Official employment and full medical insurance (including in-patient and out-patient care, maternity, dental, and annual health check-ups);

✔️ Competitive salary and attractive bonus scheme;

✔️ Working in a dynamic International company;

✔️ Birthday celebration present;

✔️ Ability for career and professional growth within the company;

✔️ Sportscard (Multisport) – partly covered & team-building events and activities;

✔️ Sunny, spacious office;

✔️ Wedding and newborn gifts;

✔️ Breakfast, food vouchers, fruits, and snacks available in the office.

Join Sofia Stars and rock with us! 🚀