IT SERVICE DESK TRAINEE (1-Year Program) (m/f/d)

Make an amazing climb in your career in an international team of experts. Our company provides technological services for the whole Schwarz group of more than 30 countries in Europe and the US. Our vision is to be the leading ecosystem for a better life. We built the European sovereign cloud STACKIT. With XM Cyber we set new standards in differing cyber crimes. We run AI better than anyone. With us you will find a variety of opportunities to grow and do your best at your calling – IT. We exist to improve life with our products and services – for today’s generation and future generations. We act future proof!

The impact you will create:

• Install, modify, and repair computer hardware and software.
• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Maintain daily performance of computer systems.
• Create user accounts and provide access to the networks.
• Respond to queries either in person, over the phone or online.
• Install computer peripherals for users and run diagnostic programs to resolve problems.
• Run reports to determine malfunctions that continue to occur.
• Process and document the messages generated by the monitoring systems.
• Perform cabling or network connection activities.

Experience and skills you will need:

• You have a degree in Computer Science, Engineering or relevant education.
• You have experience in administration of user accounts ( Active directory).
• You have knowledge in Microsoft Windows OS, Microsoft ECM.
• You have knowledge in network devices.
• You have good analytical, problem-solving and decision-making skills.
• You are team player with very command of English language, German language is a great plus.

Our Offer:

• An attractive remuneration package depending on your seniority.
• Variety of opportunities with one of the strongest and largest retail companies in the world.
• A huge array of tools & technologies available on the spot and ready for a steady personal development.
• Food vouchers, MultiSport card, additional health insurance, travel expenses and a modern office close to Paradise Mall.
• A good work-life balance with flexible working time & options for mobile work.
• A pleasant and diverse environment with regular events, team buildings and stimulating activities.

Your application will be reviewed in strict confidentiality. Approved candidates will receive a notification via email about a registration in our company recruiting system and then be contacted for an interview. By applying for our job openings and by providing your personal data you explicitly agree with our Privacy Policy here: https://it.schwarz/en/privacy-policy/privacy-policy-bg

Your data will be processed for the purpose of recruiting and for the purpose of possible signing of a labor contract. Your data will be stored and processed by „Schwarz Global Services Bulgaria” EOOD. Please have in mind that with this you give permission for your resume to be shared with other parties of the Schwarz Group.

Some are still thinking. You act.