IT Data & Analytics Senior Specialist

At SAP, we keep it simple: you bring your best to us, and we’ll bring out the best in you. We’re builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what’s next. The work is challenging – but it matters. You’ll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What’s in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

SUMMARY

We are harmonizing and optimizing SAP’s support & cloud operations processes on a user-centric, innovative platform, focused on delivering a simple, stable, effective and desirable internal (for SAP employees) and external (for SAP customers) customer service management. Central to this effort is analytics and its subsequent data products that also build the foundation for AI. SAP is using the SAP BDC (Business Data Cloud) including the medallion architecture as proposed by the industry (Gold, Silver, Bronze Data Products) by building on top of Databricks and SAP Datasphere.

By creating this solution, we serve all SAP lines of business (e.g. Ariba, Fieldglass, S/4, HCM) and cross teams (e.g. ECS, GCID, CSUP). We are part of SAP’s strategic Focus program designed to help SAP achieve its ambition of becoming the #1 Enterprise Application and Business AI company.

In this context, we are seeking for a Senior Analytics Specialist in the role of a Product Manager for Analytics. You will play a pivotal role in shaping our data strategy, ensuring seamless collaboration between platforms, and delivering value to our customers.

Product Management

Product Management is responsible for the success, quality, costs, and delivery of a product as defined in the product portfolio. Drives the product road map and corresponding usage plan inlcuding decisions about in-house developments, purchases, or partnerships on product level. Ensures the delivery of high-quality specifications according to customer and user requirements, with the goal of creating a competitive advantage for SAP. Coordinates the gathering and integration of feedback from different stakeholders, especially from customers. Ensures the maintenance of the product up until a potential handover. Makes a contribution towards efficiency, and data driven decision making.

• responsible for delivery of data products and usage of different platforms for its intenden purposes (Datasphere & Databricks)
• internally recognized senior on complex technical and business matters
• works on large, complex activities, using demonstrated creativity and expertise and applying
• specialist professional knowledge to deliver high quality results / technical solutions
• collaborates in devising long-term concepts
• may include team lead or supervisory responsibilities

THE RESPONSIBILITIES

Product management in our unit is responsible for defining the data products (focus will lie on derived data products) together with business stakeholders as well as data scientists. This will lead to a scalable, well defined analytical landscape that allows our business stakeholders to consume the data that they want, when they want and to move from a data rich and insight poor business to an insight driven business decision process.

Generally product management is responsible for driving the strategic direction, collarboating across teams, leveraging the right data for decision-making and also continuously aligning the product with technical innovations as well as overall cooperate strategy.

Your responsibilities will be:

• Prioritize and the roadmap for analytics ensuring alignment with business objectives and customer requirements.
• Champion data-driven and product-led methodologies to drive growth through customer insights and usage data
• Define data products (bronze, silver, gold) together with business stakeholders as well as data scientists on the Databricks as well as SAP Datasphere layer (all part of SAP BDC)
• Develop the business case together with the stakeholders and subsequently measure value generated by the implementation
• Work with product owner to prioritize features and capabilities of the product based on customers needs, business value and technical feasibility
• Support business stakeholders to adopt the existing data products to suffice their reporting needs by introducing new technologies e.g. AI/BI Genie from Databricks
• Drive data product adoption and customer success through effective communication and support
• Manage data products as well as its governance through controlling access and context to ensure secure distribution across the entire SAP ecosystem.
• Support the Product Owner and Data Scientist to understand the data and leverage data insights through hardening models via e.g. the AutoML capability from Databricks
• Support the Data Scientiest in assessing scalability as well as performance

ROLE REQUIREMENTS

• Academic degree (Bachelor or Master) in data science, statistics, business informatics or information technology or related fields.
• Proven experience as a Product Manager, preferably in data platform or cloud solutions.
• Excellent analytical and problem-solving skills, with a data driven mindset.
• Be able to articulate a clear and compelling product vision that aligns with company’s overall strategy.
• Define product roadmaps based on the product vision, that outline major features and milestones for the product.
• Prioritize features and requirements based on business value an customer needs.
• Excellent interpersonal, presentation, communication and negotiation skills and be an interface to different stakeholders talking “different languages” in a global team. You will work closely with different stakeholders across the organization to ensure that the product is meeting their needs and to address any issues that will arise
• Have an agile mindset and be comfortable in working in a fast-paced, iterative development environment
• Be responsible for the overall success of the product also keeping in mind continuous improvement to identify opportunities for improvement while ensuring alignment with the company’s overall strategy
• Experience in Databricks, SAP Datasphere and Collibra is a plus
• Leader and team player – give guidance and show excellent coordination skills, including conflict management
• Strategic thinking, strong problem-solving and analytical skills
• Quick learner, passionate, motivated and self-managed
• English language skills
• 5+ years of professional working experience in architecture development or comparable
• Experience in application delivery processes, procedures & key metrics

ABOUT THE TEAM

The Service Management Processes and Solutions Team is part of the Corporate Processes & Information Technology (CPIT) area under the CIO of Benjamin Blau. We are a fun, agile, motivated team of experts planning, designing, building and operating cloud solutions. Join us to transform SAP to a true cloud native enterprise

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 434149 | Work Area: Information Technology | Expected Travel: 0 – 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

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