Senior Software Development Engineer in Test (RingCX Analytics)

Say hello to opportunities.

It’s not every day that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.

We are creating RingCX, a powerful, yet easy-to-use AI-driven Contact Center solution. RingCX consists of agent application, supervisor applications, and rich analytics. This position will be focused exactly on RingCX Analytics, making sure our customers have all the data to make quick and sharp decisions regarding their Contact Center operations and strategies.

This role requires on-site presence at our office 4 days a week to support effective collaboration and teamwork.

Technology stack:

• Development: Java, Spring, MySQL, Kafka, Flink, ClickHouse, Vertica, GoodData.
• Deployment stack: Docker, Kubernetes.
• Common: GitLab, Jira, Jenkins
• In order to meet the company’s highest quality standards, each QA Engineer is involved in different testing activities, including design, development and run processes.

Our ideal candidate is highly competent, self-motivated, and well-organized. In the systems that we develop, we value code quality, scalability, and platform stability. In our engineers, we value responsibility and flexibility. If you’re up for a challenge – we want to hear from you.

Responsibilities:

• Analyze requirements and work on test design;
• Verify system under test meets both functional and non-functional requirements;
• Automate test cases using Java and analyze test run results;
• Improve test automation framework and help to set up test processes in teams;
• Build and maintain automated test environments for CI/CD with GitLab and Jenkins;
• Take active part in performance testing;
• Support validation of releases

Requirements:

• 3+ years of experience in test automation using Java;
• Deep understanding and ability to explain software testing methodologies;
• Ability to organize and maintain QA process in product team;
• Experience testing functional and non-functional requirements;
• Work experience with SQL and understanding of HTTP protocol and REST principles;
• Work experience in setting up CI/CD pipelines using Jenkins or GitLab;

Nice to have:

• Work experience with S3, Kafka, Docker;
• Work experience with micro-service architecture.

What we offer:

• Well-coordinated professional team.
• Cutting edge technologies, interesting and challenging tasks, dynamic project, great opportunities for self-realization, professional and career growth.
• Additional Health and Life Insurance Package.
• Employee Assistance Program.
• 25 vacation days.
• 200 BGN Digital Food Vouchers.
• 120 BGN Gross as part of the salary for Working Expenses Allowance.

RingCentral’s Engineering Team works on high-complexity projects that set the standard for performance and reliability at massive scale. What kind of scale? Millions of users today and hundreds of millions tomorrow. This is your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections. If you’re a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world class team and bring your ideas to life.

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.