Automation QA Engineer

RingCentral is seeking an Automation QA Engineer to join our team and help ensure the highest quality for our web-based and mobile applications. In this role, you will contribute to supporting and enhancing our existing automation framework, creating new test cases, and collaborating with cross-functional teams to improve the overall QA strategy. You will work closely with backend, frontend, DevOps, and release management teams to ensure smooth software delivery, with a strong focus on CI/CD processes to enable reliable and efficient software releases.

This role requires on-site presence at our office 4 days a week to support effective collaboration and teamwork.

Key Responsibilities:

• Collaborative Team Support: Work with the QA team to meet clear objectives and ensure that team members have the necessary resources and support to achieve goals.
• CI Team Coordination: Assist in managing tasks within the team, focusing on quality-driven development and seamless collaboration.
• Automation Framework Support & Optimization: Contribute to maintaining and optimizing the automation framework, developing new strategies to improve the performance of UI E2E tests.
• Test Case Management: Create and maintain test cases using in-house tools, ensuring they align with product specifications.
• Automated Test Development: Design, develop, and maintain automated test cases based on product specifications, helping foster a quality-first development culture and promoting test automation.
• Code Reviews: Participate in code reviews, providing feedback on code quality and testing practices.
• Problem-Solving & Troubleshooting: Assist in analyzing, troubleshooting, and resolving technical issues across systems, collaborating with backend, frontend, and DevOps teams to address bottlenecks and bugs.
• CI/CD Integration: Work with cross-functional teams to integrate automated tests into the CI/CD pipeline, using Kubernetes and ensuring smooth release processes.
• Collaboration with Cross-Functional Teams: Work closely with frontend, backend, DevOps, and release management teams to clarify requirements, resolve bugs, and ensure timely feature releases.
• QA Strategy Contribution: Actively participate in refining and improving the company’s QA processes and contribute to the test strategy.
• Defect Management: Record, track, and ensure timely resolution of defects using Jira, collaborating with developers to understand root causes.
• Release Collaboration: Work with DevOps and release management teams to identify and resolve potential release blockers.

Qualifications:

• 2-4 years of experience as an automation tester for complex web applications, working with technologies such as Java, JavaScript, Node.js, Selenium WebDriver, and Playwright.
• 2 years of experience in manual and automated API testing (REST, WebSocket).
• 2 years of experience with Postman or similar API testing tools.
• 2-4 years of experience with mobile test automation tools, such: Appium, XCTest.
• Familiarity with QA strategies, methodologies, and the Software Development Life Cycle (SDLC).
• Hands-on experience with automation frameworks and tools for web, desktop, mobile applications, and APIs.
• Understanding of software testing best practices, with attention to detail and strong analytical skills.
• Ability to collaborate effectively with team members and cross-functional teams in a fast-paced environment.
• Strong communication skills, with the ability to share ideas and work efficiently with management and engineering teams.
• Strong problem-solving skills with a proactive attitude.
• Ability to take ownership of tasks and meet targets with minimal supervision.
• Experience working in fast-paced environments with distributed teams across different time zones.

What we offer:

• Well-coordinated professional team.
• Cutting edge technologies, interesting and challenging tasks, dynamic project, great opportunities for self-realization, professional and career growth.
• Additional Health and Life Insurance Package.
• Employee Assistance Program.
• 25 vacation days.
• 200 BGN Digital Food Vouchers.
• 120 BGN Gross as part of the salary for Working Expenses Allowance.

RingCentral’s Engineering Team works on high-complexity projects that set the standard for performance and reliability at massive scale. What kind of scale? Millions of users today and hundreds of millions tomorrow. This is your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections. If you’re a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world class team and bring your ideas to life.

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.