Reward Gateway | Edenred is a leading digital platform that provides services and payment solutions for employees, connecting 52 million users with 2 million partner merchants across 45 countries through nearly 1 million corporate clients.
With our shared missions of ‘Making the World a Better Place to Work” and ‘Enriching connections, For good’, you’ll be contributing to improving employee engagement and building better, stronger, and more resilient organisations to improve people’s daily lives. Our shared mission guides our every action and charts a sustainable path to a better future.
An exciting opportunity has become available for a Junior Salesforce Administrator. The role’s main focus will be helping all parts of the business operate efficiently and successfully and will partner with our Sales, Marketing, Support and Finance departments. You will ensure the support and success of their daily operational and strategic goals and will be working in a fast-paced environment that is both exciting and challenging.
Key Responsibilities:
Daily administration and support of Salesforce
Responsible for providing day-to-day end-user support – maintaining and improving workflows, email alerts, custom objects, complex formula fields, page layouts, process builders, flows, assignment rules and troubleshooting bugs
Creating and managing components
Lightning Experience App builder
Create and maintain documentation on business processes, policies, system configuration, and training materials
Responsible for platform data security. Manage access and permissions through User Setup, Role Hierarchy, Profiles, Permission Sets, Public Groups, Queues, Sharing Rules, Security Policies, and Encryption
Design, build, document, test and deploy enhancements using industry best practices
Full capability of provisioning new chat channels and supporting them
Assist with testing Apex development in testing environment
Proficiency with building and managing automations
Creating and managing Salesforce flows
Train new and existing users on how to run reports and dashboards
Analyze business requirements, procedures and provide solutions
Troubleshoot and work with users to ensure Salesforce meets their needs
Keep up to date with Salesforce features and functionality and provide recommendations for process improvements
Skills, Knowledge and Expertise:
Salesforce Administration Qualification(s)
A strong technical desire to work with software and learn, optimise and rework business processes
Ability to partner closely with appropriate stakeholders
Excellent oral and written communication and analytical skills. Strong interpersonal skills and a collaborative work style
Self-starter and operational problem solver
High attention to detail
The interview Process:
Video call with a member of the Talent Acquisition Team
Final stage interview with Business Operations Manager and Salesforce Administrator
Be comfortable. Be you.
At Reward Gateway, we want all of our employees to feel comfortable bringing their passion, creativity, and individuality to work. We value all cultures, backgrounds, and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community, and help us Make the World a Better Place to Work.
We hire BETTER.
From perks to people, our BETTER approach to hiring earns us more trust, happier people, and more world-class talent that helps us to make the world a better place to work. Find out more about Reward Gateway’s approach to benefits, equality, talent, technology, empathy, and what you’ll get in return for joining our Mission at rg.co/lifeatrg.
About Reward Gateway
Reward Gateway is culture and client driven. We’re obsessed with putting the “Human” in HR and are proud to have been 100% dedicated to HR for over a decade. Since 2007, we’ve been right by the side of the world’s most innovative HR people, giving them beautiful products and tools they can use to attract, engage and retain their people.
The world’s most successful companies treat their people differently. They generate stock market returns of twice their peers and they have half the employee turnover. 76% of CEOs recognize that employee engagement is vital to their success but only 24% say they have a highly engaged company. Bridging that engagement gap is what drives us.
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