Database Administrator

In May 2023 Reward Gateway was acquired by Edenred. Edenred is a leading digital platform for services and payments for people at work, connecting 52 million users and 2 million partner merchants in 45 countries via close to 1 million corporate clients.

With our shared missions of ‘Making the World a Better Place to Work’ and ‘Enriching connections, For good’, you’ll be contributing to improving employee engagement and building better, stronger and more resilient organisations to improve people’s daily lives. Our shared mission guides our every action and charts a sustainable path to a better future.

Due to expansion, an opportunity has become available for an experienced Database Administrator to join our team to help us transform our existing operational workloads to an SRE approach.

Some of Your Responsibilities & Core Duties will be:

• Day-to-day management and optimisation of our MySQL databases within a Galera cluster and AWS environments.
• Managing and optimising query workloads to ensure performance.
• Collaborating closely with our DevOps and SRE teams to ensure database performance and reliability.
• Implementing best practices for database management, including backup, recovery, and high availability.
• Establishing and maintaining observability standards for database performance metrics, including SLI/SLO/Error Budgets.
• Continuously evolving our database monitoring and observability tools for comprehensive coverage.
• Driving database technology change to support regional deployments.
• Utilising a code-first approach for database changes to minimise manual intervention.
• Advocating for a strong focus on database availability, reliability, and uptime.
• Liaising with Engineering teams to evolve database metrics and performance indicators.
• Working towards planned Roadmap goals.
• Actively participating in daily stand-ups and ensuring alignment with project sprints.
• Maintaining up-to-date documentation in our JIRA & Confluence tools.
• Participating in incident management processes.
• Acting as a key point of contact during database-related incidents and outages.
• Ensuring cost efficiency in database operations and resource utilisation.
• Fostering collaboration across teams to enhance database solutions and practices.
• Communicating effectively with stakeholders regarding database needs.

The Experience and Key Skills you will have:

• Experience with AWS, particularly with RDS and Galera clusters, or other cloud providers.
• Strong background in managing databases in high availability (HA) environments.
• Proficiency in automation tools such as Terraform, Python, Bash, or similar for database management tasks.
• Deep understanding of database management practices and principles, with a focus on MySQL.
• Understanding of DB sharding technologies in regional deployments.
• Familiarity with SQL, PHP, and CI/CD processes related to database deployments.
• Experience with observability tools specific to database performance (e.g., New Relic, Datadog).
• Knowledge of managing database infrastructures using SLI/SLO & Error Budgets.
• Ability to work both independently and collaboratively within a team.
• Capacity to perform under pressure and maintain high reliability.
• Adaptability and flexibility to changes in a fast-paced environment.
• Quick learner with the ability to grasp new tools and processes and share that knowledge with the team.

The Interview Process:

• Screening video interview with the Senior Talent Partner
• Interview with the Head of DevOps / Development and the Director of Infrastructure
• Final interview with the Director of Infrastructure and the Head of SRE

Be comfortable. Be you.

At Reward Gateway, we want all of our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work.

We hire BETTER.

From perks to people, our BETTER approach to hiring earns us more trust, happier people and more world-class talent that help us to make the world a better place to work. Find out more about Reward Gateways approach to benefits, equality, talent, technology, empathy and what you’ll get in return for joining our Mission at rg.co/lifeatrg.

About Reward Gateway

Reward Gateway is culture and client driven. We’re obsessed with putting the “Human” in HR and are proud to have been 100% dedicated to HR for over a decade. Since 2007, we’ve been right by the side of the world’s most innovative HR people, giving them beautiful products and tools they can use to attract, engage and retain their people.

The world’s most successful companies treat their people differently. They generate stock market returns of twice their peers and they have half the employee turnover. 76% of CEOs recognize that employee engagement is vital to their success but only 24% say they have a highly engaged company. Bridging that engagement gap is what drives us.