Customer support specialist in Service Center for telecommunication company (m/w/d)

• Stability! Permanent employment contract from day 1
• Fixed salary and additional performance related bonus
• Full time/part-time job (8,6,4): everything is possible, after the initial training on site ability to work in the office, there is no home office option
• 24 days paid holiday
• travel allowance (in case of more than 10 kilometers distance to work)
• Food vouchers
• additional health care insurance
• medical check-up annually
• coverage of the cost for glasses
• multisport card
• free coffe, tee and fruits at the office

Our Additional Benefits:

• Paid basic training – full time. We invest in your development!
• Continuous on-the-job-trainings to keep your high performance for our end customers
• Very good promotion opportunities, after completeing our special Talent Development Program
• Application for different digital discounts
• Modern digital app for electronically signing documents

Our Location & Atmosphere

• Work in a young and motivated team
• Excellent Regiocom- Team Spirit: With us you will not only work, but celebrate with the team participation in various events, such as charity days
• Work place located in a modern office building
• Parking spot
• Swimming pool and fitness in the area of the office building (discount for regiocom employees)
• Employee discount in the canteen

Your profil:

• Excellent English level (C1)
• German language (B2-C1) is not a must, but will be an advantage
• You are willilng to support our customer by phone and via E-Mail
• Excellent computer skills
• you are motivated for a job in the field of telecommunications
• you schow willingness to learn and want to became a high perforemer in the field
• You are interested in long-term employment
• You are a solution- oriented personality
• You are able to work in team and individually
• You have no problem to work on site at our Service Center in Veliko Tarnovo
• You are flexible to work in shifts (MO-SUN, 5 -day week)

Responsibilities:

• Supporting customers with product and service related inquires by phone and via E-Mail
• Identification of the customer needs and advisement on appropriate products and services
• Order and data managment
• Sales

Interested in joining our regiocom- family? Apply now! We will be happy to get to know you!