Senior Product Owner – Salesforce Quote to Cash

We are Progress (Nasdaq: PRGS) – the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.

We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Senior Product Owner and help us do what we do best: propelling business forward.   This role will be a hybrid so working between your home office and our Sofia office.

In this role, you will: 

• Interpret the business needs, product strategy and vision for the Sales Journey Quote to Invoice development value stream by collaborating with business stakeholders, product owners, and cross-functional teams to gather requirements and design solutions aligned with business strategy.
• Provide clear requirements and details of the problems we are trying to solve so that the Quote to Invoice SAFe Agile scrum team can build the right solutions to satisfy our stakeholders needs.
• Work closely with the Product Manager, triaging stakeholder requests, understanding the business needs, identify user pain points and champion solutions that improve value that users derive from the application(s).
• Act as the voice of the user to the SAFe Agile Quote to Invoice scrum team and draft the strategic objectives for all Program Increments (PIs). Work with the team to decompose SAFe Agile epics into user stories which provide clarity on scope to aid the team with effort estimation.
• Drive strategic objectives through the prioritized backlog by prioritizing the most valuable and impactful work.
• Ensure that a backlog of well-defined Epics is ready for the scrum team to deep dive well in advance of Program Increment planning.
• Ensure the established criteria for the “Definition of Ready” for strategic epics is fully met by providing detailed and clear acceptance criteria to enable the scrum team to easily understand what is required and to allow effort estimation of the work.
• Own the product backlog of user stories for the SAFe Agile Quote to Invoice team. Collaborate with Product Management, Product Owner’s, Architects, etc. to ensure the proper sequencing of user stories based on strategic priorities, technological implications, outcomes of Sprints/PIs and dependencies with other teams.
• Assist and/or prepare and produce Program Increment System Demos and fold the feedback into the product backlog. Manage the product backlog execution risks and escalate to Product Management early so that escalations can be dealt with in a timely manner.
• Ensure compliance with security, data governance, and industry best practices in all solutions.
• Lead change management efforts, including documentation, training, and user adoption for new solutions.

Your background: 

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 4+ years as a Product Owner in a Salesforce ecosystem with a strong focus on Salesforce CPQ solutions, and the Quote to Invoice value stream.
• Expertise as a Product Owner focused on migrating products between Salesforce instances, with a proven understanding of Product SKU structure, Salesforce CPQ configuration and capabilities.
• Familiarity with SAFe Agile methodologies and experience working in a SAFe Agile development environment.
• Certifications in Salesforce and SAFe Agile methodologies are a plus.
• Excellent stakeholder management skills with the ability to engage successfully to build strong relationships.
• Proven ability to lead teams in a dynamic, Agile environment.
• Ability to organize and prioritize effectively,
• Strong problem-solving, analytical, and communication skills.
• Process oriented, identifies and solves problems to standardize and optimize end to end processes.
• Data-driven mindset, continually ask and answer questions with data, framing topics and quantifying decisions and problems using contextual data.

If this sounds like you and fits your experience and career goals, we’d be happy to chat.   

What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:  

Compensation:

• Generous remuneration package
• Employee Stock Purchase Plan Enrollment

• 30 days paid annual vacation
• An extra day off for your birthday
• 2 additional days off for volunteering
• Premium healthcare and dental care coverage
• Additional pension insurance
• Well-equipped gym on-site
• Co-funded Multisport card
• Daycare Center for your little ones onsite
• Flexible working hours and the opportunity to work from home.
• Free underground parking with a designated space for bikes and electric scooters