Technical Support Specialist with French L2

Simplify financial management with a French company, offering all-in-one financial management platform that provides solutions to manage, record and dematerialize invoices, expense reports and payments efficiently.

If you love technology and want to be part of a growing team, this is your chance. Apply now!

YOUR ROLE:

• Record, track, and document Integrations problem-solving processes including actions taken through to the final resolution
• Respond in a timely manner to Integration requests and issues
• Communicate and provide remote support to end users (mostly accountants and CFO)
• Install and configure software in Windows environment
• Managing Installation of API and connectors between the company and the customers, including handling communication of requirements to the customer
• Respond to Integration tickets in accordance with SLA guidelines
• Reports and documentation about processes to the Manager and communicates to other teams

REQUIRED SKILLS:

• Excellent level in French language, both written and spoken
• Professional English, both written and spoken
• A good general knowledge of computer architecture is required
  • Windows
  • API’s
  • RDP
  • Networks
  • Databases

WHAT WE OFFER:

• An attractive remuneration + annual review. Referral bonuses.
• Fixed working hours (Monday-Friday)
• 20 days of paid leave per year + 2 days off for volunteering
• Full training provided
• Additional health insurance and other social benefits. Exclusive discounts & offers.
• Open-minded management team promoting innovation, personal, and professional development.
• Permanent employment; full-time.