Senior SAP CRM and CX Consultant

Novarto is a solution-oriented tech agency for customer engagement and commerce, treating our clients with honesty and top-quality services since 2008.

We are a Preferred Gold Partner of SAP, with the team involved in some of the most challenging omnichannel commerce projects. At the same time, we leverage our expertise to develop innovative products in business applications, sales and customer service.

Our mission is to unlock the full potential of our customers through:

• Real IT solutions for real business needs
• Constant and flexible innovation
• Open and honest communication
• Highest quality standards

The Novarto team has been driving the company`s success for over a decade. We are adaptable, creative and innovative professionals who share common interests and a friendly working environment.

3 Reasons to Apply:  

• Engage in Challenging Projects: Work on innovative initiatives for globally recognized companies leading various industries;
• Grow Your Professional Skills: Join a dynamic environment that values your ideas and contributions, empowering you to reach your full potential;
• Make a Meaningful Impact: Thrive in an empathetic team focused on solving real problems, where your success is linked to the happiness of your end-users.

We are looking for:  Senior SAP CRM and CX Consultant

Your Main Responsibilities will be to:  

• Participate in system enhancements, including requirements gathering and documentation, functional design documentation, configuration setup, testing and training;
• Mentor associates on software functionality and methodologies to contribute to team success;
• Proactively manage client relationships and become a trusted advisor;
• Ensure quality assurance measures;
• Perform project management duties as directed;
• Become proficient in assigned products and modules;
• Participate in software configuration, testing, training and deployment;
• Prepare business requirements and create system design;
• Participate in all phases of implementation.

Must-Have Skills:   

• 5+ years of experience implementing and using SAP Customer Experience and eCommerce Solutions (SAP Commerce Cloud, SAP Sales Cloud, SAP Service Cloud, SAP Marketing Cloud);
• Ability to use creative thinking to propose and implement solutions that address business challenges;
• Demonstrated problem solving, attention to detail and critical thinking skills;
• Excellent verbal and written communications skills;
• Strong organizational and interpersonal skills;
• Ability to operate with discretion when dealing with confidential information.

Why join Novarto:

• Individual budget for trainings and conferences;
• Team Buildings, parties and other social events;
• Medical Care insurance;
• Multisport cards;
• Friendly working environment and modern office;
• 25 days paid leave;
• Flexible start and end of working day and possibility for remote working.

Interested? Send us your CV in English.

All applications will be treated strictly confidential. Only short-listed candidates will be contacted.