Senior SAP CRM and CX Consultant

• Participate in system enhancements, including requirements gathering and documentation, functional design documentation, configuration setup, testing and training;
• Mentor associates on software functionality and methodologies to contribute to team success;
• Proactively manage client relationships and become a trusted advisor;
• Ensure quality assurance measures;
• Perform project management duties as directed;
• Become proficient in assigned products and modules;
• Participate in software configuration, testing, training and deployment;
• Prepare business requirements and create system design;
• Participate in all phases of implementation.

Must-Have Skills:   

• 5+ years of experience implementing and using SAP Customer Experience and eCommerce Solutions (SAP Commerce Cloud, SAP Sales Cloud, SAP Service Cloud, SAP Marketing Cloud);
• Ability to use creative thinking to propose and implement solutions that address business challenges;
• Demonstrated problem-solving, attention to detail, and critical thinking skills;
• Excellent verbal and written communication skills;
• Strong organizational and interpersonal skills;
• Ability to operate with discretion when dealing with confidential information.

Why join Novarto:

• Individual budget for trainings and conferences;
• Team Buildings, parties, and other social events;
• Medical Care insurance;
• Multisport cards;
• Friendly working environment and modern office;
• 25 days paid leave;
• Flexible start and end of working day and possibility for remote working.

Interested? Send us your CV in English.

All applications will be treated strictly confidentially. Only short-listed candidates will be contacted.