Senior Product Manager, CRM Systems

At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions—myPOS is a partner in growth. From free multicurrency accounts to powerful e-commerce tools, we’re here to support business owners of all sizes and everyone out there who dreams of starting their own business.

Our growth is driven by our sales force and reseller network. Our Device & Sales (DAS) platform is the backbone of our sales operations, enabling seamless device ordering, distribution, client handling, rental contract management, and performance reporting. We’re looking for a Senior Product Manager – Sales CRM to take ownership of this mission-critical platform, ensuring that myPOS maximizes sales opportunities while providing a world-class experience for our sales reps and partners.

About the role:

As a Senior Product Manager – CRM Systems, you will be responsible for driving the strategy, development, and optimization of our sales enablement platform, ensuring that our internal teams and reseller network have the tools they need to accelerate growth. You will work closely with Sales, Operations, Finance, and Engineering teams to streamline order flows, enhance reporting, and improve contract management, ultimately fuelling our expansion and revenue generation efforts. If you’re excited by the challenge of building and scaling the infrastructure that powers a high-growth fintech company, this role is for you!

Key Responsibilities:

• Define and drive the strategy for the Sales CRM platform, ensuring it aligns with myPOS’s growth objectives
• Optimize device ordering, distribution, and contract setup workflows to support a fast-growing reseller network
• Collaborating with cross-functional teams and other product teams (engineering, design, marketing, sales, etc.) to define product requirements, user stories, and success criteria whilst ensuring alignment with the product roadmap
• Leading end-to-end product development lifecycle, including discovery & ideation, development, testing, launch, and post launch monitoring
• Enhance reporting and analytics tools to provide sales reps and resellers with actionable insights
• Continuously improve platform efficiency, reducing friction in sales processes and increasing automation
• Build strong relationships with stakeholders and communicate effectively across all levels of the organization

This role is perfect for you if you have: 

• 3-5 years’ experience as a Product Manager for a B2B product (or similar role)
• Strong understanding of financial regulations, AML, and transaction monitoring practices
• Experience with risk assessment tools, fraud detection systems, and compliance automation
• Ability to manage multiple projects simultaneously and prioritise effectively
• Strong leadership and communication skills
• Excellent analytical and problem-solving skills

Why you should join myPOS:

• Vibrant international team operating in hi-tech environment
• Annual salary reviews, promotions and performance bonuses
• myPOS Academy for upskilling and training
• Unlimited access to courses on LinkedIn Learning
• Refer a-friend bonus as we know that working with friends is fun
• Annual individual training and development budget
• Teambuilding, social activities and networks on a multi-national level

What we offer:

• Excellent compensation package
• 25 days annual paid leave (+1 day per year up to 30)
• Full “Luxury” package health insurance including dental care and optical glasses
• Meal vouchers of 200 BGN per month
• Onsite fitness, bowling, and relax areas (Varna) or free of charge Multisport card (Sofia)
• Free coffee, snacks and drinks at the office

Who we are:

Since 2014 we’ve been all about making payments easier and more accessible for businesses of all shapes and sizes. Whether you’re at the counter, selling online, or on the move, we’ve got businesses covered with smart, accessible and affordable solutions that keep things easy.

Our mission? It’s simple. Help businesses get paid by taking advantage of modern tech and innovative ideas, so payment challenges are a thing of the past.

Pro tip:

Take it easy about meeting every requirement—this job description is just that, a job description! Even if you don’t tick every box, we want you to apply anyway! This is your chance to grow, learn, and build your career with us. We value potential over perfection, and we are all about mutual growth!

Apply by filling in the form below and send your CV in English!

myPOS is committed to providing equal employment opportunities. All qualified candidates will be considered for employment without discrimination based on age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, veteran status, race, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances.

Your application will be confidentially reviewed in line with the General Data Protection Regulation (GDPR). Personal information will be used solely for the job application and will be stored for a period needed by the application process. Only short-listed candidates will be contacted. Good luck!