Internal Systems Specialist

Who we are:

“Simplicity. Applied.” is more than just a slogan at M2M Services— it’s the driving force behind our global tech leadership. With headquarters in Bulgaria and offices in the United States, our journey is marked by constant growth and transformation.

We focus on creating and developing innovative IoT solutions for the security industry. With our best-in-class engineering capabilities, we treat our customers to the highest value of dependable and affordable products.

Our footprint is spread over 50+ countries on 6 continents, serving over 10 000 businesses. And advancing the daily lives of more than 1,5 million end users.

We value people as much as we value technology. As a team, we foster curiosity, intelligence, proactiveness, and creativity to navigate our way to innovation and progress.

Who you are:

You are someone to do what is right, not what is easy. A great team player who truly knows that the whole is greater than the sum of its parts. A smart achiever to constantly aim for efficiency. Someone to do what you do and strive to do it best. A curious explorer, ever ready to take on a new challenge. A proactive self-starter who leads and encourages others to lead. So then, great – you’re just like every one of us!

What is your new role:

• Configure and manage settings within the company`s internal systems (Dynamics 365 F&O and SCM, Production, CRM) to ensure alignment between financial, sales and operational data;
• Work closely with software development teams and business units to align system capabilities with organizational needs, ensuring that systems are optimized for business processes and goals;
• Ensure data consistency across different modules and internal systems, performing audits and troubleshooting discrepancies;
• Oversee internal processes and maintain up-to-date records to support timely and accurate financial operations;
• Identify, design, and implement process improvements to optimize workflows and system configurations;
• Develop and maintain reports to track key metrics in billing and operations, leveraging advanced Excel and database tools for data extraction, analysis, and visualization;
• Provide support and training to all employees regarding internal systems;
• Create and maintain documentation for system configurations, standard operating procedures, and troubleshooting steps.

What it takes:

• Sound knowledge of Dynamics 365 (Finance & Operations and Supply Chain Management) and Microsoft 365 pack;
• Proficiency in data mining, and data analysis;
• Strong analytical and problem-solving skills with a focus on data integrity and process efficiency;
• Excellent communication skills and the ability to collaborate across departments;
• Prior experience in process optimization, reporting, and business analysis is highly valued;
• Responsible, disciplined, and proactive in your approach;
• Strong problem-solver with a keen attention to detail;
• Skilled in internal systems implementation and administration, data governance, and reporting;
• Good to have – bachelor’s degree in business administration, Information Systems, Finance, or a related field.

What it gives:

• Being part of a Bulgarian product company and constantly growing global leader, with a series of international awards in the security field;
• The opportunity to make great impact on millions of lives, making them better and safer with our in-house developed and built products;
• Having the chance to excel in your role or find yourself in another by learning from our solid know-how and best-in-class professionals;
• A year-end bonus (13th salary) and generally, a flexible salary increase policy, based on proactiveness and achievement;
• Premium health insurance package for you and your family;
• Free parking spot or a greener option, if you’d prefer – a company covered public transport card;
• Monthly food vouchers and a number of corporate discounts;
• Sport venues membership card (Multisport);
• Complimentary breakfast, gifts for birthdays, anniversaries, childbirth and holidays;
• And last, but best – our positive company culture and refreshing regular team gatherings, Easter & Christmas parties, as well as annual team-buildings!

Please note, that we just love being all together in our office and provide on-site options only.

If it sounds like we can go well together and do great things, we’d love to hear from you!