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ICT Strypes

Senior Business Analyst

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    COMPANY INFORMATION

    ICT Strypes is a company with extensive experience in software development. With a team of over 700 people, we take ownership of application roadmaps for our clients and structure their overall application landscape.

    Founded in 2008 as a small startup, ICT Strypes became part of the Dutch ICT Group in 2014. The ICT Group, with a history of delivering IT solutions since 1978, now has subsidiaries in the Netherlands, Bulgaria, Portugal, Germany, and Sweden.

    Our teams consist of talented hard-working professionals who love sharing their knowledge, experience, and joyous moments with their colleagues!

    You can join us at our offices in Sofia, Plovdiv, Burgas, and Varna, or choose to work remotely from anywhere in Bulgaria.

    JOB DESCRIPTION

    Web Solutions Group is a dedicated department within the company focused on web solutions development. Built around exceptional individuals, the end-to-end software solutions won the trust of huge enterprise corporations like ASML – part of the top 20 in the world by market capitalization and the largest semiconductor manufacturer in the world.

    Having highly skilled developers, proven organizational processes, and strong domain expertise have allowed the department to be entrusted to deliver applications that cover the entire cycle of diagnostics and customer support on a global scale.

    Such applications allow our customers to be prepared, accurate, cost-effective and have timely reactions even in unexpected situations that can cost them tens of thousands of dollars per hour of downtime.

    Main Responsibilities:

    • Work in an agile cross-functional team;
    • Lead the discovery and documentation of business requirements from key stakeholders across various business units;
    • Serve as the primary liaison between business stakeholders, development teams, products owners and requirements engineers;
    • Collaborate with solution architects to ensure technical design meets business needs;
    • Collaborate with QA and Design teams to ensure the end product meets business goals both visually and logically;
    • Create, maintain and update the product backlog epic description, use cases, user stories, acceptance criteria, etc.;
    • Ensure up-to-date and high-quality documentation such as functional and non-functional requirements along with flowcharts, wireframes and diagrams to visualize processes clearly, to both the development team and stakeholders;
    • Act as a strategic partner to the product owner in aligning technology solutions with business goals;
    • Help the product owner with prioritization of epics or parts of it, to ensure a smoother development cycle and implementation.

    Requirements:

    • 5+ years of experience in a Business Analyst position;
    • Strong understanding of software development lifecycles (SDLC);
    • Proficiency in BA tolls (e.g. Jira, Confluence, Miro, Visio);
    • Ability to manage multiple concurrent projects and priorities in a highly dynamic environment;
    • Exceptional ability to quickly learn domain-specific knowledge and become proficient in it in a timely manner;
    • Familiarity with SQL or querying tools for data analysis and validation;
    • Proven ability to break down complex problems into manageable parts and deliver clear and actionable insights;
    • Ability to understand highly complex technical information systems;
    • Experience with Agile Methodologies;
    • Excellent stakeholder management skills and ability to communicate with non-technical individuals;
    • Ability to understand technical questions in collaboration with the development team;
    • A team player with an interest in collaborating and working in a multicultural environment daily;
    • Strong analytical skills and an ability to identify and communicate risks;
    • Mindset for getting things done in a timely and quality manner;
    • Desire to constantly improve, proactive and fast learner;
    • Excellent English level (both written and verbal).

    COMPENSATION BENEFITS

    • Flexible working hours;
    • Friendly work environment;
    • Supplementary health insurance;
    • Loyalty programs:
      • after each year worked you get additional paid annual leave (1 per year, max. 25 days total);
      • after the third year, you can get a budget for a car or be included in a bonus program;
      • after the fifth year, you will receive a one-time holiday bonus;
    • Free parking and carpooling;
    • Employee recognition program;
    • Technical and personal learning opportunities;
    • Quick onboarding process;
    • Personal freedom to solve complex problems.

    If you think this is the right challenge for you, please send us your CV.

    All applications will be treated as strictly confidential, and only short-listed candidates will be contacted.

    Thank you for applying!