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iCard
Your next professional challenge awaits! Join iCard as a Customer Service Specialist with English and grow your career at a leading European fintech company. Put your language skills and enthusiasm to work and help us deliver smart end-to-end payment solutions to individuals and businesses across Europe.
YOUR NEW ROLE AT A GLANCE:
At the Customer Service team, you’ll be at the forefront of communication with clients, making sure their queries are answered and they get the support they need to make the most of iCard’s products and services.
Customer satisfaction is at the core of what we do – our work requires communication skills, patience and understanding of the products and their features. Sometimes it can be challenging, but it’s never boring and helping people is definitely rewarding.
If that sounds exciting, keep on reading, there’s a lot more worth discovering!
YOUR RESPONSIBILITIES:
WHAT YOU’LL NEED TO SUCCEED:
WHAT WILL MAKE YOU STAND OUT?
WHY JOIN iCARD?
WHAT LIFE AT ICARD LOOKS LIKE:
Attractive remuneration
We value hard work and reward it accordingly. An indicator of the level of satisfaction in the team is the large number of employees who have been with the company for over 10 years.
Premium health insurance plan
Not just another benefit but a key value that we support in various ways in the iCard family.
Sport and wellness package
Movement is an integral part of our philosophy – the training sessions at the office fitness and sports center will recharge you and help you maintain optimal work-life balance.
Career growth opportunities
From onboarding to upskilling, mentorship, and industry-leading conferences, iCard fosters an environment conducive to career growth and development.
Cozy office spaces
Our recently renovated office offers ample space, natural light, a new library, adjustable desks, chill zones, high-end coffee machines and everything else you might need to feel comfortable at your workplace.
Electronic food vouchers
As a company that believes the future of finance is digital, the electronic food vouchers are just one more way to support our team.
Friendly environment
At iCard, we’re proud of our tight-knit team – we’re more than colleagues, we’re friends, teammates, people with a shared mission. We count on each other and we support each other, and that’s what makes working together a pleasure.
Remote work options
We work predominantly from the office to foster communication and boost team spirit. Still, remote work days are available for certain positions per our corporate policy.
Unforgettable parties and events
We definitely know how to have fun. We hold events to mark special occasions and holidays, while iCard’s entire team eagerly awaits our unforgettable summer and winter parties.
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