IT Operations Specialist

About Us

Since 2008, Flat Rock Technology has provided a wide range of innovative and complex solutions for companies of all sizes and has grown into a reliable partner. Our company operates from seven locations – London, Varna, Ruse, Amsterdam, Burgas, Budapest, and Tbilisi and provides software, cloud, and outsourcing services.

With more than 400 highly skilled specialists in our team, we are able to cover all phases of a solution lifecycle – from research, through implementation, to support and allow organizations to create a more cost-effective structure while focusing on their core activities.

Main responsibilities:

• Manage Purchase Requests: Oversee IT-related purchase requisitions to ensure timely procurement
• Provide First-Line Support: Address IT inquiries, including time-writing support and general queries
• Assist IT Projects: Offer administrative and technical support in project creation
• Generate Reports: Prepare and distribute status reports on project progress and budgets
• Ensure Data Accuracy: Perform quality checks on IT systems to maintain data reliability
• Support IT Activities: Assist in onboarding, IT All Hands meetings, and other IT events
• Enable Decision-Making: Analyze and monitor data quality to support informed decisions
• Manage IT Processes: Consolidate and share IT procedures for organizational alignment

Requirements:

• Experience with SAP and IT procurement processes
• Fluency in English, with excellent verbal and written communication skills
• Ability to communicate technical information to both technical and non-technical audiences
• Strong analytical skills with logical thinking and understanding of IT process dependencies
• Proficiency in Microsoft Excel, including advanced reporting, data management, and optimization
• Ability to interpret data and provide actionable insights for informed decision-making

What we offer in return:

• Competitive salaries based on performance reviews with additional benefits
• Working on interesting international projects with latest technologies
• Opportunities for professional growth and career development
• Challenging work in a fast-growing international organization
• Dynamic work environment in young team
• Additional health insurance package
• Modern offices around the world
• Birthday vouchers
• Opportunity for sport card
• Entertainment spaces, teambuilding events, parties, and participation in different events
• Fresh fruits and beverages in the office
• 24 days of holiday which further increase with the time spent in the company

Privacy statement:

If that sounds just like you, apply now by sending your CV in English!

By submitting your application you agree that FRT will use your personal data for recruitment purposes only. All documents will be treated in the strictest confidentiality.

Only short-listed candidates will be invited for an interview.

We can’t wait to meet you!