Senior Business Analyst – Digital Products at Digital Banking Department, Sofia

Contribution and key responsibilities:

• Analyze and prepare change request documents for implementation of new or improving existing features in mobile and web platforms for digital banking

• Analyze, design and optimize digital banking products and services

• Asist in the testing and validation of new features, ensuring they meet business and regulatory requirements

• Define KPI-s and monitor the performance of the digital products

• Collaborate with business stakeholders to gather requirements and translate them into epics and user stories in Jira

• Track the progress of the new features and manage product backlog in Jira

• Participate in workshops and daily/weekly meetings with external vendors

• Communicate with the development teams – developers and designers

• Provide recommendations for process automation and digital transformation strategies

For efficiency and effective role performance:

• Bachelor’s Degree in Finance, IT or related field

• Minimum of 2 years of experience as a Business Analysis, preferably within the banking or financial sector

• Strong understanding of digital banking trends, technologies and customer expectations.

• Problem-solving skills and great attention to details

• Creative and analytical approach

• Good knowledge of methodologies for project management and business analysis

• Experience working in an Agile environment and as a part of a product development team

• Experience with IT systems and technologies in the financial field (Oracle Flexcube)

• Experience with Atlassian Jira incl. writing epics and user stories, etc.

• Communication, collaboration and teamwork

• Proficiency in English

Become part of Fibank family by sending a CV with a recent photo by 11 April 2025