Product Manager Logistics & Operations Systems

About eBag

Founded in 2015, eBag is a fast-growing leader in the online grocery shopping sector. The company has consistently achieved double-digit annual revenue growth, with revenues exceeding 100 million BGN. By owning its entire end-to-end operations, including all in-house technology, eBag delivers a superior customer experience that sets it apart in the market.

Driven by a mission to build the next-generation grocery experience, eBag empowers customers with access to a wide variety of high-quality food and services that enhance everyday life. Innovation is at the core of the company’s strategy, supported by a dedicated R&D team of 20+ professionals focused on continuously improving the platform and service offerings.

In recognition of its achievements, eBag was named “Company of the Year 2025” by Forbes magazine.

About the role

As a Product Manager at eBag, you will play a pivotal role in shaping the future of online grocery shopping. You will take full ownership of key product areas, with a strong focus on logistics and operational efficiency. This role blends strategic thinking with hands-on execution—from identifying customer and business needs to driving delivery and continuous improvement. You will collaborate across teams to ensure we deliver seamless, high-quality experiences that support our mission to provide innovative, reliable, and efficient grocery services at scale.

The position is on-site, split between our company headquarters and fulfillment center. Flexible home office is allowed without prior approval.

Responsibilities

• Translate ideas into clear product requirements and roadmaps aligned with company objectives.
• Lead product discovery efforts to uncover customer and business needs in logistics and operations.
• Actively manage projects end-to-end, coordinating cross-functional teams to ensure timely, high-quality delivery.
• Bridge the gap between technical and non-technical stakeholders through strong technical understanding and clear communication.
• Lead testing efforts to ensure reliable, high-quality product releases.
• Monitor product performance post-launch and leverage data-driven insights to prioritize continuous improvements.
• Collaborate closely with the Logistics Director, Process Manager, and Process Engineer to align product development with operational goals.

The perfect candidate

• 5+ years of experience in a Product Owner, Product Manager, Business Analyst, or similar role—ideally within logistics, supply chain, e-commerce, or insurance sectors.
• Proven experience managing end-to-end product development, from discovery to delivery and continuous improvement.
• Strong project management skills with a hands-on approach to planning, execution, and stakeholder coordination.
• Excellent communication and stakeholder management skills.
• Solid understanding of UX principles and user-centric product design.
• Comfortable working with technical teams; able to translate business requirements into technical specifications.
• Experience with testing, quality assurance, and post-launch monitoring.
• Strong analytical mindset with experience using data and metrics to guide decisions.
• Familiarity with agile methodologies and product management tools (e.g., Jira, Confluence, Figma, etc.).

What we offer

• Be part of a sector-leading company with stable, double-digit growth.
• 8 weeks on-site onboarding in our fulfillment center in Sofia.
• Real development opportunities and a culture where your voice matters—great ideas are heard and implemented quickly.
• Work on challenging, impactful projects that shape the future of online grocery.
• Competitive, market-oriented compensation.
• Health insurance package.
• Access to a MultiSport card for fitness and wellness activities.
• Modern equipment — work on a MacBook to ensure speed, comfort, and efficiency.