Network Support Engineer – Mid. and Senior level

About DXC Bulgaria

We are DXC – a Fortune 500 global IT services leader.

In Bulgaria, we are among the largest IT employers, delivering the full spectrum of the company’s diverse technical portfolio. Our teams work across cutting-edge technologies, contributing to projects that span industries and geographies.

We foster continuous learning and professional growth, offering access to targeted training and certifications aligned with individual interests and career aspirations.

Our culture of collaboration, innovation, and shared values empowers professionals to grow and succeed.

About the role

This time we’re building something new!

We’re assembling a brand-new DevOps team to support one of our major customers – a mature and tech-savvy enterprise working with cutting-edge data center technologies.

We are looking for Mid and Senior level Network Support Engineers to grow and thrive with us!

* The positions are suitable for candidates from all over Bulgaria!

Daily challenges

• Leading deep-level troubleshooting in conjunction with vendor and third-party support;
• Planning and implementing normal, standard, or emergency changes within the applicable technology platform that you are responsible for;
• Proactively anticipating issues or situations which impact the service quality;
• Participating in Projects and Problem Management lifecycle activities;
• Building good awareness of the customers’ business and environment, supporting processes and adopting new technologies;
• Participating in on-call duty shift schedule.

eXperience and skills required

• Min. 3 years (Mid level) and min. 5 years (Senior level) of hands-on experience in network engineering or network support;
• Hands-on experience with Cisco Nexus switching platforms and willingness to quickly learn, certify and support Cisco ACI solutions;
• Practical experience with Enterprise wireless technologies, such as Cisco 9800 controllers and Cisco 9120/9130 access points;
• Solid knowledge of core networking protocols (TCP/IP, OSPF, BGP, STP, etc.);
• F5 BigIP Load Balancers (including LTM, ASM modules);
• Good communication and documentation abilities;
• Bachelor’s degree in computer science, Telecommunications, or related field;
• Fluency in English.

What we will consider as an advantage:

• Cisco CCNP and/or other equivalent network certification;
• Knowledge of Firewall technologies (Checkpoint, Cisco, Fortinet);
• Experience in scripting and automation (e.g. Terraform, Python, Ansible, GitLab or similar tools);
• Meinberg NTP management, Infoblox – DNS/DHCP;
• Experience in enterprise environments or large-scale network operations;
• Familiarity with DevOps model and ITIL processes.

Company benefits

• At DXC Technology, we don’t just offer jobs – we build careers. Here’s what you can look forward to when you join us:
• Enjoy competitive compensation and grow your career in a fast-paced, international environment.
• Benefit from 24 days of paid vacation to rest, explore, and recharge – plus comprehensive medical and life insurance, and monthly food vouchers to support your lifestyle.
• Access premium learning platforms, get company-sponsored certifications, and grow your skills with continuous development opportunities tailored to you.
• Get recognized through our Employee Recognition Program – your contributions deserve the spotlight.
• Refer great talent through our Employee Referral Program and get rewarded for helping shape our future.
• Enjoy discounts and special offers with your employee badge – it pays to be part of the team.
• Access 24/7 support for you and your family, with a wide range of wellbeing resources to help you thrive.
• Join meaningful initiatives that give back to the community and connect you with like-minded colleagues through fun and impactful experiences.

If you feel comfortable with the above-mentioned requirements, please send us your CV in English.

Please note only shortlisted candidates will be contacted.

DXC Technology stands for equal opportunities, namely, we do not discriminate on the basis of race, religion, color, sex, age, disability, or sexual orientation.  All recruitment decisions are based solely on qualifications, skills, knowledge and experience, and relevant business requirements.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.