IT Administrator

Dreаmix was founded 19 years ago by passionate IT students, who wanted to create the dreamiest workplace where everyone is heard, works under transparent management, and lives up to their full potential. Now, many years later, we deliver software solutions for renowned companies from Germany, the UK, Switzerland, and Silicon Valley. Dreamix provides quality software services and products for top enterprises around the world through Java and Web technologies.

We believe that the employer-employee relationship must be in the form of partnership not transaction. We are committed to investing as much as possible in our employees and we expect the same from you. Culture is what makes us different as we strongly believe in striving for mastery, teamwork, knowledge sharing, proactivity, a healthy lifestyle, and personal development.

Currently, we are looking for an IT Administrator to join our team. The position assumes a high level of self-organisation, proactiveness, and strong communication skills. The position is full-time on-site in Sofia. Remote working days are available

Responsibilities: 

• Provide technical support to employees (hardware, software, and network issues).
• Provision and deprovision end user devices.
• Support the office IT infrastructure, such as desk and meeting room equipment, printers and access points.
• Set up and manage user accounts and access permissions.
• Oversee the acquisition, tracking, and lifecycle management of IT hardware and software.
• Configure, manage, and troubleshoot LAN, WAN, and VPN systems.
• Assess, recommend, and deploy hardware and software solutions.
• Collaborate with other functions within the organization on IT projects.
• Create and maintain technical documentation and user guides for staff.

Requirements:

• At least 3 years of experience as an IT Administrator in a software development company or similar organisation.
• Proactive approach to system improvements and process automation.
• Strong communication skills to interact with both technical and non-technical staff.
• Excellent documentation skills.
• High level of attention to detail and organizational ability.
• Strong knowledge of Windows and MacOS operating systems administration.
• Previous experience with Jira ITSM.
• In-depth knowledge of Google Workspace.
• Experience in working with external partners/vendors.
• Good networking knowledge.

Nice to haves, but not mandatory at all:

• Understanding about ITIL or similar methodology will be considered an advantage.
• Associate Google Workspace Administrator certification.
• Linux server management experience.
• AWS cloud management.

What you’ll get:

• A warm and supportive work environment where you can reach your full potential.
• Flexible working hours that allow you to balance your work and personal life.
• Home office available to help you stay productive and focused.
• Opportunities for professional development, including certifications and training.
• Additional benefits for academic teaching and speaking engagements.
• Knowledge-sharing sessions where you can learn from our Dreamix team.
• Team and company-wide events that bring us together.
• Amazing week long summer office and winter office initiatives.
• Additional health insurance and dental allowance to ensure your well-being.
• Multisport card to encourage a healthy and active lifestyle.
• Office massages to help you relax and unwind.

If you are interested in the opportunity, send us your CV!

Only shortlisted candidates will be contacted. The confidentiality of all applications is assured!

By applying for this job, you voluntarily agree and submit your personal information. Any personal data that you provide will be processed in strict confidentiality by Dreamix ltd. only for the purposes of selection and recruitment and will not be transferred to other data controllers unless required by law. It will be stored, processed, retrieved, and deleted in accordance with the GDPR.

Dreamix Ltd. collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.