Senior Business Analyst

About Us:

Delasport is where technology meets the excitement of sports and gaming! As a leading powerhouse in iGaming software, we provide everything from platform development to player account management. Our platform is designed to make every player feel like the star of the show, with personalized experiences and cutting-edge technology at its heart.

Since our founding in 2010, we have won multiple international awards and have established a proven track record of excellence, stability, and overall success. This achievement only drives us to reach even greater heights. Currently, we are proud to have over 500 experts across various business fields and several offices in Bulgaria (Sofia and Plovdiv), Ukraine, and Malta.

Your Role:

We are looking for a proactive and analytically driven Business Analyst to join our growing Data & AI organization. In this role, you will explore data, analyze business processes, identify optimization opportunities, and help shape the data-driven direction of the company. You will work cross-functionally with AI engineering, data architecture, BI, and executive leadership to deliver insights and solutions that improve business outcomes.

If you enjoy solving complex problems, translating business needs into actionable data requirements, and influencing strategic decisions, this role is for you.

How You’ll Make an Impact:

Data Exploration & Insight Generation

• Independently explore large datasets to uncover trends, anomalies, and opportunities for optimization.
• Conduct exploratory data analyses (EDA) and build hypothesis-driven insights to support strategic decisions.

Business Process & Requirements Analysis

• Map and analyze existing business processes to identify inefficiencies, risks, and improvement opportunities.
• Translate business challenges into clear analytical questions and actionable requirements for data engineering and AI teams.
• Define and document KPIs, success metrics, and analytical frameworks.

Metrics, Dashboards & AI Opportunities

• Recommend new metrics, dashboards, and analytical models that add value to the business.
• Identify automation or AI use cases—such as forecasting, anomaly detection, or personalization—based on data patterns and stakeholder needs.
• Collaborate closely with BI, data engineering, and AI teams to ensure the successful delivery of insights and solutions.

Cross-Functional Collaboration & Communication

• Communicate findings, insights, and recommendations clearly to both technical and executive stakeholders.
• Act as a bridge between business teams and the data organization, ensuring alignment on goals and expectations.
• Work directly with executive management to support strategic initiatives.

Execution & Continuous Improvement

• Support the implementation and adoption of data-driven initiatives.
• Continuously monitor and enhance existing dashboards, KPIs, and processes.
• Advocate for best practices in analytics, measurement, and data-driven decision-making.

Who You Are:

Core Experience & Technical Skills

• 2–3 years of experience in business analysis, data analysis, or analytics consulting.
• Strong proficiency in SQL, with experience exploring large datasets.
• Hands-on experience with data visualization tools such as Tableau, Power BI, or Looker.
• Solid understanding of data modeling concepts and basic statistical methods.
• Ability to write clear business and technical requirements.

Soft Skills & Mindset

• Strong analytical and critical-thinking skills with the ability to break down complex problems.
• Excellent communication skills; able to present insights to both executive and technical audiences.
• Curious, proactive, and comfortable working independently in fast-paced environments.
• Passionate about leveraging data, automation, and AI to drive impactful business outcomes.

Preferred Experience

• Experience working in cross-functional data environments (BI, engineering, AI, product).
• Background in fintech or iGaming is a plus.
• Exposure to predictive analytics, machine learning, or automation initiatives.
• Familiarity with Python/R, ETL/ELT concepts, or cloud data platforms (e.g., Snowflake, BigQuery, Redshift) is a bonus.

What We Offer to Make You Smile:

We’re not just about work, we’re about perks, too! Here’s what’s in it for you:

• Competitive Salary Package: We value your expertise and hard work.
• Time Off: 20+ vacation days to relax and recharge.
• Perks & Vouchers: From celebrating birthdays to welcoming newborns, we’ve got you covered.
• Health & Wellness: Comprehensive health insurance and a Multisport card.
• Continuous Learning: Budget for courses, certifications, and self-development.
• Central Office Locations: Work in a fantastic pet friendly, accessible spot.

Wait, there’s more:

• Birthday Bash: Let’s celebrate YOU! Join our birthday parties to bring the team together and make everyone feel special!
• Multicultural Days: Explore flavors and traditions! Experience the vibrant cultures of your colleagues through food, music, and fun activities!
• Massages at the Office: Treat yourself! Enjoy on-site massages to melt away stress and tension right at your desk.
• Chess Lessons: Checkmate your boredom! Join our chess lessons to sharpen your mind and have fun with friends!
• Bulgarian for Foreigners Lessons: Level up your language skills! Our classes help you master Bulgarian for smoother communication!

Ready to Be Part of Something Big?

If you’re excited to join a team that’s revolutionizing the iGaming world and want to make a real impact, apply today. We can’t wait to meet you!