Senior eCommerce Sales Engineer

*This position is fully remote only for employment in Bulgaria. However, people can also work in one of our offices in Sofia or Varna if they prefer to.

About DataArt

DataArt is a global software engineering firm and a trusted technology partner for market leaders and visionaries. Our world-class team designs and engineers data-driven, cloud-native solutions to deliver immediate and enduring business value.

We promote a culture of radical respect, prioritizing your personal well-being as much as your expertise. We stand firmly against prejudice and inequality, valuing each of our employees equally.

We respect the autonomy of others before all else, offering remote, onsite, and hybrid work options. Our Learning and development centers, R&D labs, and mentorship programs encourage professional growth.

Our long-term approach to collaboration with clients and colleagues alike focuses on building partnerships that extend beyond one-off projects. We provide the ability to switch between projects and technology stacks, creating opportunities for exploration through our learning and networking systems to advance your career.

Position Overview

We are looking for a highly skilled eCommerce Sales Engineer to join our digital commerce team, specialising in solutions such as Shopify, BigCommerce, and OroCommerce.

As a critical bridge between technology and business, you will work closely with Sales and Delivery teams, build strong relationships with clients and technology partners, and play a key role in identifying, designing, and delivering solutions that drive B2B and B2C eCommerce success.

Resoponsibilities

• Serve as a product expert and technical consultant for the rapidly growing Commerce Lab
• Demonstrate deep knowledge of the partners we work with, including Shopify, BigCommerce, OroCommerce, Contentful, etc., and be familiar with their capabilities, integrations, and competitive differentiation
• Collaborate with sales, product, and delivery teams to understand client business needs, design tailored eCommerce solutions, and present compelling technical demonstrations and proposals
• Lead or support discovery sessions, needs analysis, RFP/RFI responses, and solution workshops with enterprise-level clients
• Deliver dynamic technical presentations and product demos to both technical and non-technical audiences
• Provide pre-sales technical support and advise on architecture, integrations (ERP, CRM, PIM), customisations, and solution scalability
• Gather and communicate customer feedback to internal teams
• Prepare cost estimates, high-level solution documentation, and proposals for client review
• Coordinate with cross-functional teams (developers, solution architects, marketing analysts, project and delivery managers, etc.) to ensure project success from ideation to go-live and beyond
• Support migrations, upgrades, and performance assessments; propose necessary infrastructure changes or optimisations
• Stay current on eCommerce technology and industry trends to ensure best-in-class solutions for clients
• Attend industry events representing DataArt

Requirements

• B2B/B2C eCommerce experience as a Pre-Sales Engineer, Solutions Engineer, or Technical Consultant, with a strong track record in solution design and sales support for OroCommerce, Shopify, BigCommerce, or comparable platforms
• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience)
• Hands-on experience designing and communicating modern eCommerce architecture (including cloud, MACH, modular, and composable platforms)
• Client consultation and presentation skills — the ability to translate complex technology into business value for diverse audiences
• Experience with cloud platforms (Azure, AWS, GCP), REST/SOAP APIs, and integrations with PIM, ERP, and CRM systems
• Familiarity with sales processes, project management, RFP/RFI development, and high-level estimations and quote preparation
• As this is a customer-facing role, strong verbal and written English skills are required

Nice To Have

• Relevant eCommerce certifications across the referenced partners would be highly desirable.
• OroCommerce or PHP skills preferred.
• Experience with B2B commerce features such as buyer roles, corporate accounts, complex pricing, and workflows.
• Familiarity with Order Management Systems, multi-language/multi-site deployments, PIMs, iPaaS solutions, and eCommerce analytics is a bonus.
• Strong visualisation skills.

What We Offer

• Unique corporate culture – no micromanagement, friendly atmosphere, freedom, and mutual respect
• Flexible schedule – ability to change projects, to work from home, and to try yourself in different roles
• Professional Development Map – a comprehensive map of your professional development within DataArt
• We hire people not for a project, but for the company. If the project (or your work in it) is over, you go to another project or to a paid “Idle”.
• Social benefits – additional health insurance, life insurance, sports card, etc.
• Opportunity to work from another DataArt office in a different city or country (temporarily or permanently)
• Free English courses
• Cozy office with a great atmosphere
• Snacks, drinks, and fruits are always available

^{reference number: SLC00015}