ServiceNow Process Optimisation Consultant (DE/EN)

YOUR MISSION

• Engage with clients in interactive workshops to gather key functional and technical input
• Translate business goals into actionable user stories and practical ServiceNow solutions
• Collaborate closely with architects and developers to shape system designs and workflows
• Demonstrate processes and applications to stakeholders and support user training when needed
• Partner with delivery leadership to maintain quality, timelines, and client satisfaction
• Support presales with solution proposals across areas like GRC, HR, ITSM, and Managed Services

YOUR EXPERIENCE & TALENTS

• Demonstrate expertise in GRC, risk, and compliance, with a strong grasp of control assessments and remediation practices
• Apply consulting or business analysis skills within tech-driven environments
• Familiarity with frameworks like COBIT, NIST, ISO 27001, or ISACA standards
• Experience reviewing technical environments from a compliance or audit perspective
• Understanding of IT infrastructure, networks, or app development
• Confident communicator with the ability to simplify complexity for stakeholders
• Fluent in German (spoken and written)

BENEFITS OFFERED BY OUR CLIENT

• Collaborate with a high-calibre team of top talent within a global top 10 consultancy
• Engage in cutting-edge technology advancements, fostering personal and professional growth
• Access to ongoing training, learning, and certification opportunities
• Gain valuable experience within an international and diverse organisational culture
• Contribute to challenging projects spanning diverse industries worldwide
• Choose from a diverse array of 50+ additional benefits and services tailored to your needs
• Embrace a flexible hybrid working policy, promoting work-life balance and flexibility

PERFECT MATCH? We look forward to receiving your application!

QUESTIONS? Please contact Tanya at: +49 30 233 291 755

RECOMMENDATIONS? We’ll reward the successful placement of your recommendation with EUR 400