Senior Observability Tools Administrator (Operations & Monitoring) (m/f/diverse)

The company

Commerzbank is a leading international commercial bank with branches and offices in almost 50 countries. The world is changing, becoming digital, and so are we. We are leaving the traditional bank behind us and we are choosing to move forward as a digital enterprise.

As part of this strategy, Commerzbank continues the expansion of its Digital Technology Center in Sofia, Bulgaria. We need motivated people who will join us on this journey and we are looking for a Senior Observability Tools Administrator in our Operations & Monitoring team.

In your role as Observability Tools Administrator (DEV/OPS) you will be a member of an international team of Monitoring experts. You are responsible for maintaining and operating the strategic APM & Observability platform with more than 500 connected Applications at Commerzbank.

In the Operations & Monitoring (OM) cluster we deliver cross-functional services for the whole IT. We have a centralized overview across the entire digital organization while enabling other clusters to maintain production stability.

Your tasks:

• Coordinating major outages while supporting the digital organization in the trouble shooting process;
• Monitoring a huge number of systems and alert if outages occur;
• Supporting our customers with proper ITIL Management, e.g. Incident-, Change and Problem management;
• Monitoring critical processes (end2end), alert and support other IT units if needed;
• Monitor the IT performance and availability of the IT landscape;
• Operating testing environments as well as Mainframe-, Network-, and Unix/Windows-Systems;

Your profile:

• Strong experience creating and maintaining scripts using Python
• Very experienced in maintaining & configuring APM & Observability tool (Dynatrace, Splunk, AppDynamics, Idera, Datadog…)
• Familiar with creating and maintaining technical documentation, knowledge base and assist new members of the team with their KT.
• Experience with resource optimization and capacity planning experience to ensure scalability of monitoring solutions.
• Experience with scripting and automation to automate repetitive tasks and customize monitoring solutions.
• Experience with provided Solutions and Network architecture of at minimum one Cloud Provider like Azure, AWS or Google.
• Experience with provided Solutions and Network architecture of at minimum one SaaS Service.
• Good understanding of Kubernetes / Openshift environments.

In return, we offer:

• Good work-life balance, including 25 days annual paid leave (increasing with 1 day per year up to 31 in total), flexible working hours, work-from-home and work from abroad opportunities;
• Luxury package of additional health and dental insurance;
• Food vouchers in the amount of 128 BGN monthly;
• Employee assistance program for psychological, financial, and legal consultations;
• Multisport card;
• Annual contribution of 300 BGN net per child for a summer camp/school/kindergarten for children up to age of 15;
• Possibilities for building career-advancing skills by covering training/certification courses and conferences based on individual learning and development needs, access to an online learning platform;
• Opportunities for long-term professional development in a stable, 150-year-old company while contributing to the vision of a new, just starting Digital Technology Center;
• Friendly and supportive multicultural environment, open to new opinions and ideas.

Commerzbank is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to gender, race, color, national origin, religion, gender identity or expression, sexual orientation, genetics, disability, age, or any other characteristics.

Challenge accepted? Apply now with your up-to-date CV in English!

Only shortlisted candidates will be invited to interview.