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Commerzbank Digital Technology Center Bulgaria

SAP Application Operations Engineer (m/f/diverse)

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    The company

    Commerzbank is a leading international commercial bank with branches and offices in almost 50 countries. The world is changing, becoming digital, and so are we. We are leaving the traditional bank behind us and we are choosing to move forward as a digital enterprise.

    As part of this strategy, Commerzbank continues the expansion of its Digital Technology Center in Sofia, Bulgaria. We need motivated people who will join us on this journey and we are looking for a SAP Application Operations Engineer in our Digital Transformation team.

    Your tasks:

    • Ensuring flawless and smooth operation of the SAP system landscape;
    • Being responsible for basic customizing, support, further development and functional testing of the entire SAP system landscape in cooperation with the external supplier/hosting service provider;
    • Participating in the implementation and coordination of all SAP service components relating to IT emergency test planning;
    • Being responsible for quality assurance, troubleshooting and improvement through independent initiation of mitigating measures in coordination with the internal unit;
    • Implementing all regulatory, SAP-related requirements and constant monitoring of their compliance;
    • Quality assurance of project results through close coordination with stakeholders and ensuring adequate testing and documentation.

    Your profile:

    • Proficiency in overseeing and ensuring smooth operation of SAP system landscapes, managing troubleshooting, and coordinating system development in alignment with business requirements;
    • Previous experience in ITSM processes (e.g. ITIL) like incident management, request fulfillment, change- & release management;
    • Previous experience in ensuring quality in SAP system operations, and independently initiating corrective measures for improvements;
    • Service-oriented and transparent in your collaboration with ordered services;
    • Good team player with high ability to work in cross-locational and international teams;
    • Fluency in English – both written and spoken;
    • University degree in IT or relevant.

    In return, we offer:

    • Good work-life balance, including 25 days annual paid leave (increasing with 1 day per year up to 31 in total), flexible working hours, work from abroad and work-from-home opportunities;
    • Luxury package of additional health and dental insurance;
    • Food vouchers in the amount of 128 BGN monthly;
    • 6 additional annual days off for exceptional circumstances;
    • Employee assistance program for psychological, financial and legal consultations;
    • Multisport card;
    • Annual contribution of 300 BGN net per child for a summer camp/school/kindergarten for children up to age of 15;
    • Possibilities for building career-advancing skills by covering training/certification courses and conferences based on individual learning and development needs, access to an online learning platform;
    • Opportunities for long-term professional development in a stable, 150-year-old company while contributing to the vision of a new, just starting Digital Technology Center;
    • Friendly and supportive multicultural environment, open to new opinions and ideas.

    Commerzbank is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to gender, race, color, national origin, religion, gender identity or expression, sexual orientation, genetics, disability, age, or any other characteristics.

    Challenge accepted? Apply now with your up-to-date CV in English!

    Only shortlisted candidates will be invited to interview.