Application Operations Engineer (Maternity Cover) (m/f/diverse)

The company

Commerzbank is a leading international commercial bank with branches and offices in almost 50 countries. The world is changing, becoming digital, and so are we. We are leaving the traditional bank behind us and we are choosing to move forward as a digital enterprise.

As part of this strategy, Commerzbank continues the expansion of its Digital Technology Center in Sofia, Bulgaria. We need motivated people who will join us on this journey and we are looking for a Application Operations Engineer ( Maternity Cover) in our Accounts & Deposits team.

Within the cluster Accounts & Deposits the Operations team runs new account-service-applications, which are currently be developed by the development-staff in Sofia based on the above mentioned frameworks. You will operate new frontends, modules or interfaces for this applications in close co-operation with business analysts and development experts of your team.

Your tasks:

• Analyzing and resolving application related incidents
• Coordinating and implementing changes on Pre-production and Production environments
• Infrastructure and application monitoring
• Identifying proper stakeholders for completing daily tasks
• Strictly follow defined ITIL and Scrum processes while executing daily tasks
• Gather specific knowledge on the supported applications and actively support development of new functionalities
• Continuously improve knowledge of Commerzbank’s applications and infrastructure toolset
• Acquire in-depth understanding of the Identity and Access mechanism implemented in Commerzbank
• Alternative tasks related to the job (depending on demand).

Your profile:

• Good understanding of and capability to work with Linux based systems
• Experience as a support engineer or system/application administrator
• Analytical thinking and approach for resolving problems
• Knowledge of the basic ITIL processes, namely Incident Management, Change Management and Problem Management is considered as an advantage
• Understanding of containers, orchestration and pipelines concepts
• Basic knowledge of relational databases and SQL
• Continuous drive for self-improvement
• Excellent collaboration and communication skills
• English language knowledge.

In return, we offer:

• Good work-life balance, including 25 days annual paid leave (increasing with 1 day per year up to 31 in total), flexible working hours, work from abroad and work-from-home opportunities;
• Luxury package of additional health and dental insurance;
• Food vouchers in the amount of 128 BGN monthly;
• 6 additional annual days off for exceptional circumstances;
• Employee assistance program for psychological, financial and legal consultations;
• Multisport card;
• Annual contribution of 300 BGN net per child for a summer camp/school/kindergarten for children up to age of 15;
• Possibilities for building career-advancing skills by covering training/certification courses and conferences based on individual learning and development needs, access to an online learning platform;
• Opportunities for long-term professional development in a stable, 150-year-old company while contributing to the vision of a new, just starting Digital Technology Center;
• Friendly and supportive multicultural environment, open to new opinions and ideas.

Commerzbank is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to gender, race, color, national origin, religion, gender identity or expression, sexual orientation, genetics, disability, age, or any other characteristics.

Challenge accepted? Apply now with your up-to-date CV in English!

Only shortlisted candidates will be invited to interview.