Product Owner

Benamic is a specialist division of CluneTech, a global fintech group that offers innovative software to some of the world’s leading brands. We have the experience and tools needed to run successful, complex global promotions, and we are excited to work with you and help you reach new heights. Our experienced team, coupled with our powerful promotions technology, is like a fine-tuned machine, consistently achieving success for our clients. From multiple languages and currencies to legal jurisdictions and regulations – we can take care of everything for our clients.

CluneTech was founded by Terry Clune in 1996, and it has more than 1,500 employees worldwide with operations based out of 20 countries across the globe. CluneTech has become a leading provider in global payroll, tax returns, promotional management, cross-border payments, and more.

We’re building a new SaaS product from the ground up and are looking for a Product Owner who thrives in a start-up-like environment. This is a unique opportunity to shape a product from its early stages, influence key decisions, and work closely with a small, focused team. As Product Owner, you will play a critical role in shaping our product direction by understanding client requirements, defining solutions, and working closely with development and business teams to deliver high-value features and improvements.

Responsibilities:

• Develop a deep understanding of our clients’ businesses, their pain points, and their goals.
• Gather, analyse, and translate client requirements into clear product specifications.
• Prioritise product features and enhancements based on client impact, business objectives, and technical feasibility.
• Define and maintain product documentation including user stories, use cases, and acceptance criteria.
• Collaborate daily with developers, designers, and stakeholders to clarify requirements and ensure successful delivery.
• Review and validate developed features to confirm they meet defined requirements and user needs.
• Conduct market and competitor analysis to identify new opportunities for our SaaS offerings.
• Work with business and client-facing teams to ensure new features are understood and effectively utilised.
• Monitor usage data and client feedback to identify areas for improvement and optimisation.

• Experience as a Product Owner or Product Manager working on SaaS platforms or technology products.
• Strong understanding of SaaS business models and how product features contribute to customer retention, growth, and operational efficiency.
• Proven ability to gather and analyse requirements from multiple stakeholders and translate them into actionable product work.
• Excellent communication skills to explain complex concepts in simple terms to both technical and non-technical audiences.
• Strong prioritisation skills with a focus on delivering maximum value within resource constraints.
• Confident in working closely with developers to clarify requirements, resolve issues, and make decisions promptly.
• Analytical mindset with the ability to interpret user behaviour, product usage data, and business metrics to inform decisions.
• Experience documenting product requirements clearly, including business rules, data requirements, and user interface expectations.

Desirable

• Background in CRM systems, promotional platforms, fintech products, or similar SaaS solutions.
• Experience in API-driven platforms and understanding integrations between systems.
• Ability to wireframe or mock up basic UI flows to communicate product concepts.
• Familiarity with user acceptance testing processes and validation of business rules.

• Flexible Working Policy with a combination of remote and office working
• Multisport Cards
• 22 Annual Leave Days for all employees plus additional days with length of service
• Lifework days: ½ day each quarter to get your life work done
• Flex hours where you can work your 5 days across 4.5 days
• Additional Health Insurance including dental and vision care
• Team Buildings & Parties
• Life Insurance
• Refer a Friend Bonus
• Discounts across various stores, theatres, restaurants
• Employee-led CSR Programme, CluneTech Cares, with one paid Volunteer Day per year
• CluneTech Life – corporate wellness program
• Monthly Food Vouchers
• Company Paid Trainings & Learning Accounts
• #OneTeam Awards and Annual Employee of the Year Awards
• Milestone Recognition Program
• Free Sports: Football, Tennis, Volleyball
• Employee Assistance Program
• Meeting Free Days – a specific no meeting day where we encourage no meetings so you (and your team) can focus on getting things done!
• Compassionate Leave: up to 4 weeks paid leave for the loss of a loved one
• Compassionate Leave for pets: up to 2 days
• 5 days company-paid Miscarriage / Pregnancy Loss Leave (applicable for partner also)
• We would like to thank you for your interest in this role. Please note that only shortlisted applicants will be contacted for an interview.

At CluneTech, we’re proud to be an equal opportunities employer. Qualified applicants will be considered without discrimination on the basis of gender, marital status, family status, sexual orientation, religion, age, disability and race. This position is also suitable for individuals with permanent impairments (with ≥50% incapacity) who have no medical preventatives to be employed. The advertisement is suitable for candidates with disabilities who have no medical contraindications to work with a Video Display and significant visual strain.

Please note that when applying for a position with CluneTech, you voluntarily submit your personal data. This data will be processed for the following purposes: selection of candidates for this position; selection of candidates for future positions occurring within the next 6 months, unless you explicitly state your disagreement; connecting with candidates in connection with the objectives of labor market selection and research; signing an employment or other type of contract. Personal data provided for these purposes will be retained for up to 6 months. You have the right to request the deletion, correction or blocking of personal data.

CluneTech collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.