Customer support with Italian (only written communication)

Are you passionate about helping others in Italian? Join our dynamic team as a Customer Support Specialist and make a real impact every day!

What You’ll Do:

• Provide friendly and efficient support to our Italian speaking customers via email
• Resolve customer inquiries with professionalism and empathy
• Collaborate with internal teams to ensure the best customer experience
• Keep detailed records of customer interactions and feedback

What We’re Looking For:

• Fluency in Italian (spoken and written) is a must
• Good command in English
• Strong communication and problem-solving skills
• Previous experience in customer support is a plus
• Good typing and computer skills (MS Office applications)
• High school education

Why Join Us?

• Competitive salary and benefits;
• Standart working hours;
• Additional healthcare;
• Transport card;
• Food vauchers;
• Supportive, inclusive work culture;
• Opportunities for growth and learning;
• Be part of a team that truly values customer satisfaction;

Sounds interesting? Apply now!

Licensed by MLSP, license N 2564, valid from 03.07.2018

*Nova Logic Company OOD hereby informs you that the data voluntarily provided by you in response to the present e-mail message are personal data and are subject to a special protection regime within the meaning of Regulation 2016/679, Personal Data Protection Act. The personal data provided by you are processed for achieving of purposes permitted by the law and for realization of lawful interests of the personal data administrator.Hereby you grant your explicit consent that Nova Logic Company OOD may process, keep and use the personal data voluntarily provided by you for a period of 3 years, when there is no other statutory term that guarantees their security and protection. Hereby we inform you and you grant your consent that Nova Logic Company OOD may provide your personal data to state bodies and authorities and third parties, when it is obliged to do so by virtue of a special legal provision or when this is necessary for realization of your rights and lawful interests as a participant in a recruitment process or another permitted form of survey in view of potential future employment. In conformity to the internal regulations of Nova Logic Company OOD you have the right to access and the right to correct your personal data, the right to ask for deletion of your personal data and the right to object against the processing, provisioning and disclosing of your personal data for purposes other than the described above.