IT System Administrator

Our client is one of the leading online secondhand marketplaces in the EU, they currently operate across nine European countries and are continuing to expand. Their mission is to make secondhand fashion the first choice for consumers. Committed to a sustainable future for the industry, they focus on giving pre-loved clothing a new life and redefining the resale market through innovation. Driven by technology, their proprietary operating platform powers a managed marketplace that integrates distributed processing infrastructure, custom-built software, and data science expertise to transform fashion resale.

Role summary:

As a System/IT Administrator, you will play a crucial role in ensuring the smooth operation of the company’s IT infrastructure. Your contributions will directly impact the efficiency and productivity of their team, as you will be responsible for maintaining and troubleshooting the computer systems and network devices. Your proactive approach to technical support will help minimize downtime and enhance the overall performance of the local IT environment.

Main duties: 

• Computer Maintenance: Regularly perform maintenance and updates on desktop and laptop computers to ensure optimal performance
• Network Device Management: Configure, maintain, and troubleshoot routers, switches, firewalls, and other network devices to ensure a stable and secure network
• Hardware Replacement: Manage the replacement of faulty or outdated hardware, including monitors, keyboards, mice, and other peripherals
• Operating System Reinstallation: Install and reinstall operating systems as needed, ensuring all systems are up-to-date and running smoothly
• New Workstation Setup: Prepare new workstations for employees, including hardware setup, software installation, and network configuration
• Printer and Peripheral Support: Provide support for printers and other peripheral devices, ensuring they are functioning correctly
• Software Management: Install, update, and maintain software applications used by employees, ensuring they meet organizational standards
• System Security: Ensure the security of their network and data by performing regular backups, implementing antivirus measures, and monitoring for potential threats
• User Support: Assist employees with technical issues, responding to inquiries and resolving problems in a timely manner

What to bring:

• Educational Background: Degree in Computer Science, Information Technology, or a related field
• Experience: Previous experience in an IT support role or similar position
• Technical Knowledge: Understanding of computer hardware, software, and network systems
• Knowledge of Operating Systems: Familiarity with Windows, macOS, and Linux operating systems
• Knowledge of: Windows Server 2022, MikroTik routers, remote access and monitoring software’s
• Problem-Solving Skills: Ability to troubleshoot and resolve technical issues efficiently
• Communication Skills: Strong verbal and written communication skills to assist users and document procedures
• Proficiency in English: Ability to work with technical documentation in English, as well as to prepare such documentation; communication at a working level, both written and spoken
• Team Player: Ability to work collaboratively with other team members and departments
• Time Management: Ability to manage multiple tasks and prioritize effectively

Nice to Have:

• Certifications: CompTIA A+, Network+, or other relevant certifications
• Security: Installation and maintenance of access control and video surveillance systems
• Scripting Skills: Basic knowledge of scripting languages (e.g., PowerShell, Bash) for automation tasks
• Cloud Services: Understanding of cloud services and platforms such as AWS, Azure, or Google Cloud

What they offer:

> Competitive remuneration
> Individual career growth plan
> Additional health insurance
> Food vouchers worth 200 BGN
> Multisport & Coolfit cards
> Work-life balance & social events
> Free snacks, soft drinks, coffee, and fruits
> A job with a mission

(License No. 2709 from 17.01.2019)