SALESFORCE ADMIN

Role Overview:

We are looking for a skilled and proactive Salesforce Administrator to manage, optimize, and support our Salesforce platform at BLD Homes AD – a dynamic construction and investment company focused on developing and maintaining high-quality, modern, and functional residential projects. In this role, you will be responsible for maintaining system performance, improving user experience, ensuring data security, and implementing enhancements that align with business needs. You will work closely with cross-functional teams to analyze requirements, design efficient workflows, and develop tailored solutions that support sales, marketing, and customer success operations.

Key Responsibilities:

• Daily administration and support of the Salesforce platform.

• Responsible for providing day-to-day end-user support (maintaining and improving workflows, email alerts, custom objects, complex formula fields, page layouts, flows, assignment rules, etc.

• Creating and managing components.

• Create and maintain documentation on business processes, policies, system configuration, and training materials.

• Fully capable of managing Salesforce Knowledge.

• Responsible for platform data security. Manage access and permissions through User Setup, Role Hierarchy, Profiles, Permission Sets, Public Groups, and Queues, Sharing Rules, Security Policies, and Encryption.

• Design, build, document, test and deploy enhancements using industry best practices.

• Full capability of provisioning new chat channels and supporting them.

• Assist with testing Apex development in testing environment.

• Proficiency with Process Builder.

• Creating and managing Salesforce flows.

• Good understanding of Marketing Cloud and Journeys.

• Train new and existing users on how to run reports and dashboards.

• Analyze business requirements, procedures and provide solutions.

• Troubleshoot and work with users to ensure SF meets their needs.

• Keep up to date with Salesforce features and functionality and provide recommendations for process improvements.

• Ability to design and manage architectural artifacts, such as solution roadmaps, integration patterns, and data architecture.

• Excellent communication skills, with the ability to translate complex technical concepts into business language for diverse audiences.

• Experience working in cross-functional enterprise teams, collaborating with technical, business, and executive stakeholders.

Required Qualifications & Competencies:

• Minimum 3 years of experience with Salesforce.

• Ability to work independently, as well as part of a team, on multiple projects.

• Excellent writing skills for documentation creation/maintenance.

• Detailed-oriented with communication and analytical skills.

• Fluency in English – written and verbal.

What We Offer:

• Employment under a labor contract.

• Competitive remuneration and benefits package.

• The opportunity to work in an established and reputable company.

• Excellent working conditions within a young, ambitious team of professionals.

All applications will be treated with strict confidentiality in accordance with the Personal Data Protection Act and will be used solely for the purposes of this recruitment process.

Only shortlisted candidates will be contacted for an interview.