QA Executive

We’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and our ever-growing network of happy candidates and clients is what drives us forward. Let’s shape the future together!

For one of our clients – a leading tech company in the gaming sector, offering more than 25 years of exceptional experience worldwide, we are on a lookout for а QA Executive.

Essential Duties and Responsibilities:

• Maintain and enhance QA processes to ensure all CRM campaigns and creatives meet the highest quality standards;
• Conduct thorough testing of backend functionality and front-end user flows to guarantee a seamless player experience;
• Ensure all promotions and creatives comply with relevant legal standards and responsible gambling policies;
• Document, report, and track defects or issues clearly, providing actionable insights to relevant teams;
• Collaborate closely with CRM, technical, product, and customer service teams to ensure smooth project execution;
• Support continuous improvement initiatives for QA processes and contribute to training activities;
• Keep website and communication content accurate and up-to-date, while updating stakeholders on project progress.

Requirements:

• Experience in a CRM or quality assurance role within the betting and gaming industry;
• Knowledge of both sportsbook and casino operations is highly desirable;
• Strong understanding of online gambling regulations and compliance requirements across jurisdictions;
• Exceptional attention to detail and meticulous approach to work;
• Excellent analytical and problem-solving skills, with the ability to identify and resolve issues efficiently;
• Strong verbal and written communication skills in English, with the ability to present findings to all levels of an organization;
• Proficient in MS Office (Excel, PowerPoint, Word); experience with marketing automation tools such as Optimove is a plus.

Our client offers:

• Competitive benefits package including food allowance, health insurance, and discounted Multisport card from day one;
• Additional bonuses such as baby bonus, newlywed bonus, refer-a-friend incentives, and access to EAP support;
• Corporate taxi scheme for late shifts, plus regular company social events and continuous training programs;
• After 6 months: supplemental dental plan, life insurance, monthly utilities allowance, and annual wellness budget;
• Five extra vacation days per year (available after the first 20 days and non-transferable);
• After 12 months: annual performance bonus of up to one full monthly salary;
• A supportive work environment with opportunities for growth, creativity, and professional development.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next step. Kindly share your detailed resume in English when you get a chance. (and don’t forget to include the reference number IA_).

Rest assured that we will reach out promptly to the candidates whose profiles closely match our requirements. Your privacy is of utmost importance to us, and all your information is safeguarded in compliance with the regulations of the Commission for the Protection of Personal Data (Астреа Рикрутмънт ЕООД, лиценз No 1809).