Senior Salesforce Developer

Anthill’s trusted partner, CCC Intelligent Solutions Inc., has picked Bulgaria as its first European location for building an R&D center. CCC has been continuously pioneering solutions that power better decisions for insurers, automotive manufacturers, and collision repairers. Today, this happens through an advanced cloud-based SaaS platform for digital and data services.

About the role:

The Salesforce developer position is a highly technical and creative role, focused on developing in our custom Salesforce environment. It’s designed to work closely with the other members of the Salesforce team and end users to understand the business needs, estimate and plan the project work in an Agile environment. The ideal candidate will have extensive knowledge of Salesforce Service Cloud Voice and Experience Cloud.

Responsibilities:

• Design, develop and implement high-performance, scalable software solutions
• Coordinate development efforts with other Salesforce Team members, ETL Team, and Business Analysts, delivering comprehensive end-to-end solutions
• Evaluate existing systems to determine effectiveness and suggest changes to meet business requirement
• Analyze and troubleshoot complex system issues to determine root cause and drive resolutions
• Performs architecture design and code reviews to enforce best practices and processes
• Produce technical documentation that accurately and thoroughly depicts the software design and code base
• Develop Apex (classes and triggers), Lightning Components (Aura and LWC), and Visualforce pages to extend Salesforce capabilities.
• Customize call routing, transcription, and agent workspace
• Support voice analytics and reporting to monitor performance and improve service delivery.

Requirements:

• Proficiency in Apex, Visualforce, Lightning Components (Aura and LWC), and SOQL, REST, SOAP (JSON and XML)
• Strong understanding of Force.com framework and a command on governor limits.
• Strong coding skills adhering to the best practices of Salesforce.
• Strong knowledge on sharing model, creation and maintenance of custom objects and fields, handling bulk data migration, workflows, validation rules, page layouts, and troubleshooting of Apex and integrations.
• Experience in developing solutions with salesforce declarative tools; workflows, Process builders, validation rules, Flows and approval processes.
• Experience with Salesforce Service Cloud Voice and Experience Cloud and Chatbots
• Familiarity with version control systems like Git and continuous integration/continuous deployment (CI/CD) tools.

What we offer:

• Remote Work Options
• Comprehensive Health Insurance
• Flexible Benefits Program
• Sport and Entertainment Perks
• Support for Seminars, Conferences and Trainings
• Childbirth Allowance
• Employee Assistance Program (EAP)
• Vacation and Travel Allowance

Ready to level up? Join Anthill and help scale teams that redefine innovation!

Only shortlisted candidates will be contacted for further steps in the recruitment process. We thank all applicants for their interest. Good luck!