Salesforce Administrator

Americaneagle.com is a family-owned web design, development, and digital marketing agency with a passionate belief in the power of technology to positively transform business practices. Our focus is on helping customers grow and achieve success in the digital space. We cover a variety of different industries, including eCommerce, associations & nonprofits, government, healthcare, sports & entertainment, transportation, and more. The company was recently named by Built in Chicago as one of the best places to work and by Inc.com’s list of 5000 fastest-growing private companies for the past eight years.

The Salesforce Administrator’s primary responsibility is to provide value to the business by automating complex business processes, creating reports & dashboards, and training clients on using Salesforce, including executing day-to-day configuration, support, maintenance, and improvement.

Responsibilities:

• Work with clients and stakeholders to understand business requirements and provide accurate configuration, reports, and dashboards
• Administer and support Salesforce platform (user setups, profiles and roles, reports and dashboards, customized objects, fields, record types, page layouts, workflow and validations)
• Monitor and manage Salesforce releases and feature changes
• Understand and support data security (role hierarchy and rules sharing)
• Communicate the capabilities of the Salesforce platform with the client
• Complete regular internal system audits and prepare for upgrades
• Offer guidance and assist in decision-making based on the latest features and functionality available in the Salesforce platform
• Work closely with the client to encourage training or support
• Ability to work independently, as well as part of an Agile team, on multiple client projects
• Coordinate the evaluation, scope, and completion of new development requests
• Effectively act as the liaison between users and the development teams

Requirements:

• Undergraduate degree
• Salesforce Certified Administrator (Salesforce Certified Advanced Administrator is a plus)
• Excellent project management skills and a positive attitude
• Strong organization, communication, and motivational skills
• Have a record of success in improving processes and adoption using the Salesforce platform
• Strong data management abilities and background with data management tools (data loader and import wizards)
• Previous experience working in a SCRUM or agile environment preferred
• A self-starter attitude with strong written and verbal communication skills
• Marketing / Graphical / Technical backgrounds are a bonus
• Salesforce Sales Cloud Consultant certification or other consultant certifications are a plus

We offer:

• Innovative and dynamic projects for worldwide top brands
• Working with more recent technologies-
• Sharpen your skills in instructor-led training and lunch and learns
• We cover costs for certifications and participations in events
• Generous compensation package
• Flexible working hours
• Additional health insurance that guarantees fast access to contracted health services
• Multisport card
• 25 days paid holidays
• Campus X membership benefits

Americaneagle.com provides its employees with an energetic work environment and opportunities to further develop their skills. Our dedication to growing our development team is how we can produce excellent sites and applications for our clients. New team members will have the chance to be major contributors within a rapidly growing and innovative company. We do all of this while maintaining a family value focus and pushing for a good work-life balance.

All documents will be kept strictly confidential.