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A1 Bulgaria

Technical Business Analyst (f/m/d) @ A1 Competence Delivery Center

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    Strength. Care. Growth

    A1 Competence Delivery Center is a vital component of A1’s telecommunications business. Acting as an expertise hub, CDC is dedicated to delivering a full range of high-quality IT, network, financial and other services to support A1’s operations across all OpCos, independent of location.

    Using the power of being OneGroup and leveraging synergies, CDC enables transparency of resources, key skills and knowledge expansion and personal career growth opportunities’ enhancement, paired with job stability.

    You will know we are the right place for you, if you are driven by:

    • Opportunities to learn and build your career.
    • Meaningful work in a stable and fast-paced company.
    • Diversity of people, projects, and platforms.
    • A supportive, fun, and inspiring place to work.

    Job Purpose

    We are looking for motivated Business Analysts to join our international, cross-functional teams. As such you will play a crucial role in designing, defining, and delivering software solutions that support A1’s Consumer Sales, Selfcare, and Digital Transformation initiatives.

    Role insights:

    • Work hand-in-hand with stakeholders to shape requirements, streamline processes, and co-create smart solutions.
    • Turn business needs into clear user stories and specifications that guide our development team
    • Bring people together by leading workshops, supporting sprint planning, and keeping the backlog focused on what matters most.
    • Be part of the full journey — from first ideas to testing and launching new digital services that make an impact
    • Share your knowledge and learn from colleagues across different countries, cultures, and expertise areas.

    What Makes You Unique:

    • You have a solid background in IT or equivalent hands-on experience.
    • Skilled in analyzing requirements and turning them into real solutions.
    • Comfortable in agile teams and experienced in implementation projects.
    • A problem-solver who explains complex topics in a clear way.
    • Team player with a learning mindset, staying calm under pressure.
    • Fluent in English; other A1 Group languages are a plus.

    Nice to Have:

    • Liferay – especially in portal integration and customization.
    • Business Analyst with HYBRIS in e-commerce and sales platforms.
    • Building and enhancing selfcare platforms. Including backend design.
    • Driving digital campaigning, customer targeting, and journey design.
    • Business Analyst with a focus on customer data handling, data privacy and API management.

    Our gratitude for the job done will be eternal, but we’ll also offer you:

    • Innovative technologies and platforms to work with.
    • Modern working environment for your comfort.
    • Friendly, ambitious, and motivated teammates to support each other.
    • Thousands of online and in-person learning opportunities for you to grow.
    • Challenging assignments and career development opportunities in multinational environment.
    • Attractive compensation package.
    • Hybrid working model.
    • Numerous additional benefits, including, but not limited to free A1 services.