
GemSeek
Company overview
Through our solutions (customer analytics, AI & machine learning, CX, marketing research), our clients offer a personalized and relevant experience to their users before they even ask for it.
Activities
Product company
Sector
Management consulting
Central Office
Sofia
Year of establishment:
2011
Employees worldwide
180
Established in Bulgaria
2009 with the founding of CQUEST, now part of GemSeek
Employees in Bulgaria:
180
Offices in Bulgaria
Sofia
IT Employees in Bulgaria
24
Tech stack
How we work
Annual leave
20 days and the possibility of 25.
Work from home
3 days working from home and 2 from the office with permission of immediate supervisor. Up to fully remote in terms of COVID-19.
Flexible Working Hours
Flexible working hours between 08.00 and 20.00 at the employee's discretion.
Benefits
Health and insurance
Additional health insurance
Entertainment and discounts
Parties and teambuilding
Free breakfast/lunch
Monthly sports card
Sports activities on-site at the office
Participation in sports tournaments (with company team)
Massages in the office
Games room
Employee discount program at various outlets
Professional Development
Certification courses
In-house training
Tickets for conferences and seminars
Coaching/mentoring program
Individual career development plan
Other
Vouchers for:
birthday;
birth of a child;
marriage;
christmas bonus;
gifts for March 8;
gifts and parties for children for Christmas and 1st June;
Multisport 50% dotated
Extra insights
The company's key products and services are:
At GemSeek, we anticipate consumer behavior so that our clients offer a personalized and relevant experience to their consumers before they even ask for it. Our solutions:
- Analytics models (customer analytics) - our data science specialists use AI & machine learning to help companies understand their consumers - what's important to them and what they will do tomorrow
- Customer experience technology platform (GemSeek CX platform) - gives a large company's thousands of employees instant and simultaneous access to data about their customers.
- Marketing research - we combine traditional research with consumer behavior data.
What we believe:
A typical GemSeeker is:
- Curious - looking for innovation and new approaches
- Bold - loves challenges and good results
- Customer-oriented - focuses on the problems and the best solution
- Open-minded - works with inspiration, helps others do the same
- Human - respects and understands others, helps them develop
- Proud - of their work, helping customers have better experiences
Additional Information:
In 2020 we supported three major projects: Dancing bears in Belitsa, Bees4Peace; Back-to -school.
We have an employee volunteer organization Team f1rst for social causes and employee well-being.
We organize GemTalk - once a month we have inspiring people as guests.
We have two prestigious international awards for Data Science and Marketing Reearch and two for Employer Brand in Bulgaria.
The people who work for us are mainly graduates from abroad who have decided to return to Bulgaria. We have a flexible policy for mothers with young children. The average age of the company is 28.
Our culture is tolerant of mistakes because we are constantly innovating and this is the only chance to learn.