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We Dream. We Do. We Deliver.
At Merkle, a dentsu company, we power the experience economy. Whether we’re building the next great app, running CRM at scale for global brands, delivering technology architectures that support millions of users, or providing world-class data, identity, and insights solutions, it’s all in the name of crafting experiences that set brands apart from the competition. Backed by dentsu’s legacy of innovation and creativity originating in Japan, we’ve spent over 35 years helping brands build loyalty, drive growth, and connect meaningfully with their audiences.
We’ve been named a global “Leader” by top industry analyst firms in categories as wide-ranging as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management.
We are now looking for an experienced delivery leader who bridges Delivery Management and the Commercial organisation — ensuring portfolio-level excellence across clients, projects, and teams.
As Program Director at Merkle DACH, you drive consistent, high-quality delivery and measurable business impact within an assigned client portfolio. You partner closely with the Client Portfolio Director to ensure outstanding delivery performance, commercial alignment, and client satisfaction. You combine delivery excellence with strategic business acumen — able to manage complex multi-market engagements, influence senior stakeholders, and translate delivery success into long-term client growth.
This is a senior, client-facing role within Delivery Management, requiring proven experience in leading large-scale programs and managing senior client relationships across regions.
Key responsibilities
Qualities and skills needed
Why choose Merkle?
What’s in It for You?
*many more attractive benefits are waiting for you, for more details regarding additional benefits, please ask your recruiter
Ready to join the team? Shape your unique career and reach your full potential. Apply now and join us in transforming the future together.
*At dentsu, Diversity, Equity, and Inclusion (DEI) is central to our vision: “To be at the forefront of people-centered transformations that shape society.”
We cherish the unique talents and perspectives of all individuals, welcoming applicants regardless of gender, gender identity, nationality, religion, ethnicity, cultural background, sexual orientation, age, physical or mental ability. By embracing diverse perspectives, we create meaningful change and sustainable growth for our people, clients, and society. Our hiring decisions are guided by qualifications and role-specific requirements, ensuring a workplace free from discrimination and harassment.