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RingCentral Bulgaria

Senior DevOps/DataOps Engineer

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    Tech Stack / Requirements

    Say hello to possibilities.

    It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little information about us. We’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

    We’re seeking a Senior DevOps/DataOps Engineer who’s passionate about empowering teams with reliable, automated, and high-performing Data Platform. You’ll collaborate with developers, analysts, and operations to build and maintain a modern analytics infrastructure that supports data-driven decision-making across the organization. In this role, you’ll be responsible for designing the infrastructure landscape of our Enterprise Data Warehouse, developing data ingestion processes, implementing platform monitoring solutions, and providing infrastructure support.

    You will work with a modern data stack, including:

    • Data Warehouse: Oracle SE/EE, Snowflake
    • BI: Tableau
    • Orchestration: Apache Airflow
    • ETL/ELT, CDC: Airbyte, Oracle GoldenGate
    • Cloud Infrastructure: AWS (EKS, RDS, EC2, S3, SQS, SNS)
    • OS: OL9, W2K16 Server
    • CI/CD: GitLab, Jenkins, Spinnaker, In-house tools
    • Configuration Management & IaC: Terraform, Ansible
    • Monitoring/Alerting: VictoriaMetrics, Prometheus, ClickHouse, Grafana, Telegraf, Alert Manager, PagerDuty
    • Data Catalogue/Data Governance: Open Metadata

    Key responsibilities:​

    • Design, develop, and support data ingestion, transformation, and consumption layers using best practices and modern data engineering patterns.
    • Develop CI/CD automation for Enterprise Data Warehouse (EDW) platform components.
    • Participate in architectural design of the enterprise data platform and contribute to key technical decisions.
    • Enhance and maintain the existing monitoring stack and data quality framework.
    • Participate in regular security patching and vulnerability remediation.
    • Troubleshoot EDW incidents and ensure timely resolution.
    • Collaborate with a cross-functional international team.
    • Maintain clear, up-to-date, and well-structured technical documentation.

    Skills and Requirements:

    • 3+ years of hands-on experience with Linux operating systems.
    • 3+ years of hands-on experience with Windows Server administration.
    • 3+ years of practical experience with AWS cloud services.
    • Exposure to containerized environments (Docker, Kubernetes).
    • Strong understanding of ETL/ELT concepts and data integration workflows.
    • Proven expertise in Oracle and Snowflake databases.
    • Experience with Prometheus-based monitoring stacks.
    • Solid knowledge of Git branching strategies and familiarity with GitLab CI/CD automation.
    • Strong analytical and problem-solving skills.
    • Effective written and verbal communication in English (Intermediate level or higher).
    • Proactive, self-organized team player with a positive attitude.
    • Solid understanding of the Software Development Life Cycle (SDLC).

    Would be plus:

    • Experience with Python, Bash or Go-Lang.
    • Understanding of RBAC, ABAC role mo.
    • Hands-on experience with Tableau.

    What we offer:

    • Well-coordinated professional team.
    • Cutting edge technologies, interesting and challenging tasks, dynamic project, great opportunities for self-realization, professional and career growth.
    • Additional Health and Life Insurance Package.
    • Employee Assistance Program.
    • 25 vacation days.
    • 200 BGN Food Vouchers.
    • 120 BGN Gross as part of the salary for Working Expenses Allowance.

    About RingCentral

    RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

    RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.