Senior Product Manager

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.

Do you like problem solving and getting things done? Keen on optimizing systems, making the complex simple, and working on problems at scale? Smartsheet Bulgaria are looking for a highly motivated and intelligent Senior Product Manager to join and run one of our Product and Engineering teams.

In this role you’ll be building and launching new elements of the Smartsheet Mobile App, helping build an exciting vision for the future. We work in a fast-paced, agile environment that stays focused on building software that makes an impact. Product Managers with technical or platform experience are preferred.

You can work remotely within Bulgaria and will report to the Director, Product Design based in the UK.

You Will:

• Collaborate with research, UX, design and engineering to craft simple, scalable and innovative solutions to customer problems.
• Update and manage product roadmaps, and own the pipeline from concept through to launch.
• Work in partnership with engineering to dig into technical blueprints and develop technically viable solutions that scale.
• Connect with customers and our Customer Excellence teams directly to troubleshoot, gather feedback, and launch new solutions.
• Lead on cross-team initiatives, on anything from APIs to discoverability. You’ll partner with product and engineering teams across Smartsheet to launch initiatives, and align on key investments.
• Use internal and external data sources to validate, guide and experiment. You will use data and metrics to guide decisions, opportunities, and measure success.
• Perform other duties as assigned.

You Have:

• Experience launching complex technical products. You’ve worked closely with engineering teams before, and are comfortable operating in the technical space.
• Success explaining technical solutions to wider audiences, at the appropriate level. You know when to go into detail, and when to keep it to a summary.
• Experience working with complex datasets. You are data oriented, and enjoy digging into the numbers to back up your ideas.
• Worked with customers or end users, and understand how to analyse feedback. You’ve mapped out customer journeys and identified pain points.
• Experience working in cross functional teams, and bringing the right people together to solve a problem.
• Excellent written and verbal communication skills. You are comfortable working with slides, docs, and wiki pages.
• Experience working in a fast-paced environment, with frequent production releases.
• Legally eligible to work in Bulgaria
• Fluency in English is required

Nice to Have:

• Knowledge or experience of API driven development and service oriented architectures.
• Tableau, Snowflake or SQL skills for data analysis

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

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